Lauryn Patton

Manage international air export operations for Lufthansa at O’Hare International Airport, including data capturing, creating and processing airway bills, preparing and verifying export documentation, creating and managing flights, coordinating cargo shipments, and ensuring accurate, compliant, and timely processing of international freight.

Managed remote support operations for I-PASS account holders addressing toll payment concerns and account management. Led initiatives to resolve customer inquiries while maintaining strict confidentiality protocols. Communicated tollway policies effectively and updated account information with precision.

Oversaw processing of visa applications and managed biometric data collection in compliance with security regulations. Guided applicants through documentation requirements and addressed inquiries with professionalism. Protected sensitive information while fostering a customer-centric service environment.

Managed guest check-ins, check-outs, reservations, and payment processing while delivering outstanding customer service. Responded to guest inquiries, resolved concerns, maintained records, and handled daily administrative and front desk operations.

Delivered packages safely and efficiently while maintaining route schedules and customer satisfaction standards. Coordinated with drivers, monitored delivery progress, addressed service issues, and ensured timely completion of daily operations.

Inspected automotive components for Ford and Lincoln vehicles to ensure compliance with quality standards. Identified defects, troubleshot inconsistencies, documented findings, and contributed to maintaining product reliability and safety.

Supported individuals with developmental disabilities through personal care, medication administration, transportation, meal preparation, and daily living activities. Promoted independence while maintaining a safe, supportive, and positive environment.

Provided administrative and clerical support including scheduling, customer communication, data entry, record management, report preparation, and office organization to support daily business and financing operations.

Assisted individuals with disabilities by supporting daily living activities, promoting independence, and ensuring their health, safety, and overall well-being through compassionate care and support.

Maintained a safe warehouse environment by ensuring employees followed safety procedures, social distancing guidelines, and company policies. Identified hazards, promoted workplace safety, responded to emergencies, and provided support to employees when needed.

Provided in-home care for a dementia patient, assisting with medications, personal care, housekeeping, meal preparation, and daily living activities while maintaining comfort and safety.

Supervised residential care operations for adults with developmental disabilities, including medication administration, meal preparation, documentation, transportation, community activities, and staff oversight.

Delivered exceptional dining experiences through excellent customer service, communication, and attention to resident needs while maintaining cleanliness and professionalism.

Prepared and served meals while maintaining sanitation standards and providing attentive service to residents in a healthcare environment.