Lauryn Reddick
TX
Overview
4
4
years of professional experience
Work History
Transporter
HCA Houston Healthcare
12.2022 - Current
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
Cashier/Customer Service Representative, Lead
Hard Rock Casino
06.2022 - 11.2023
- Processed refunds and exchanges in accordance with company policy.
- Identified and resolved discrepancies and errors in customer accounts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Managed and motivated employees to be productive and engaged in work.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Stower/Problem Solver
Amazon.com Fulfillment Center
01.2022 - 04.2022
- Researched and extracted data to complete tasks.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Defined problems to make decisions and moved forward to support quick resolution.
- Analyzed and understood situation to develop action plan.
Cashier/Customer Service Representative
Home Depot
03.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Representative
Chewy.com
01.2020 - 12.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Dental Assistant
United States Navy Reserves
07.2019 - 09.2019
Education
High School Diploma -
Cooper City High School
Cooper City, FL05.2019
Skills
- Problem Resolution
- Safety Protocols
- City and Non-City Driving
- Vehicle Maintenance
- Computer Literacy
- Patient-Handling Equipment
- Patient Safety
- Safety Measures
- Reading Comprehension
- Performance Improvement
- Cleaning Products
- Direct Supervision
- Active Listening
- Customer Service
Timeline
Transporter
HCA Houston Healthcare
12.2022 - Current
Cashier/Customer Service Representative, Lead
Hard Rock Casino
06.2022 - 11.2023
Stower/Problem Solver
Amazon.com Fulfillment Center
01.2022 - 04.2022
Cashier/Customer Service Representative
Home Depot
03.2021 - 11.2021
Customer Service Representative
Chewy.com
01.2020 - 12.2020
Dental Assistant
United States Navy Reserves
07.2019 - 09.2019
High School Diploma -
Cooper City High School