Lauryn Talley
Yardley,PA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Personal Shopper
Instacart
03.2024 - 08.2024
- Communicated effectively with customers to confirm order details and preferences
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Adhered to food safety and quality standards while handling perishable items
- Tracked substitutions and informed customers of changes.
Guest Advocate
Target
05.2023 - 08.2023
- Provided outstanding customer service across various touchpoints, including checkout lanes, self-checkout, guest services, and Target Drive-Up
- Demonstrated flexibility and adaptability by efficiently managing multiple responsibilities in a fast-paced retail environment
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
Education
BBA - Marketing & Finance
Saint Joseph's University
Philadelphia, PA08.2026
Esthetician License - Esthetics
The Beauty Institute
Ambler, PA12.2024
High School Diploma -
Pennsbury High School
06.2022
Skills
- Skincare product knowledge
- Strong Communication Skills
- Cosmetic product knowledge
- Adaptable to feedback
- Exceptional customer service
- Sanitization
- Retail Sales
Timeline
Personal Shopper
Instacart
03.2024 - 08.2024
Guest Advocate
Target
05.2023 - 08.2023
BBA - Marketing & Finance
Saint Joseph's University
Esthetician License - Esthetics
The Beauty Institute
High School Diploma -
Pennsbury High School
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