Lauryn Young

Review and process incoming written correspondence from patients, providers, and insurance partners. Prepare clear, professional responses using approved templates and guidelines. Research basic case details using medical records, claims systems, and internal databases. Follow HIPAA and organizational compliance standards in all. Maintain attention to detail to ensure accuracy. Meet required turnaround times while managing multiple requests efficiently

• Processed fuel and merchandise transactions by operating POS system with accuracy.
• Cleaned up gas and other spills in accordance with spill procedures.
• Built trustful relationships with customers to encourage return visits.
• Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
• Delivered exemplary customer service and warmly greeted guests.
• Ring up customers' orders by scanning products and keying prices into register.
• Assisted in maintaining back room operations by unloading deliveries.
• Finalized sales and collected payments by totaling order and accepting tender from customer.
• Checked customer identification for alcohol, cigarette, and lottery sales.
• Maintained clean and orderly work station.

• Operated material handling equipment to load and unload packages efficiently.
• Inspected shipments for accuracy, ensuring proper sorting and placement in designated areas.
• Collaborated with team members to maintain a safe and organized work environment.
• Managed inventory control processes, tracking incoming and outgoing shipments effectively.

• Maintained cleanliness and organization of bowling area and equipment.
• Provided excellent customer service, addressing guest inquiries and concerns.
• Operated bowling scoring systems, ensuring accurate scorekeeping for all games.
• Monitored safety protocols, ensuring a secure environment for guests and staff.
• Collaborated with team members to enhance overall guest experiences during events.
• Trained new staff on operational procedures and customer service standards.
• Handled cash transactions accurately while maintaining strong attention to detail during busy periods of operation.
• Assisted customers with lane set-up, shoe rental, and equipment selection for optimal performance.