Lavada Hicks
Vallejo,CA
Summary
Adept Transit Operator with a proven track record at San Francisco Municipal Railways, enhancing passenger satisfaction through efficient service and safe driving practices. Skilled in traffic regulations compliance and vehicle maintenance, I excel in fostering teamwork and providing exceptional customer service. My expertise also includes training new operators, ensuring seamless transit operations.
Overview
33
33
years of professional experience
Work History
9163-transit-operator
San Francisco Municapal Railways
09.1991 - Current
- Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
- Collaborated with dispatchers to receive route updates or report any delays affecting the transit schedule.
- Coordinated with other transportation providers as needed to facilitate seamless connections between services for passengers'' convenience.
- Improved passenger satisfaction by providing timely and efficient transit services.
- Transported customers to and from Location.
- Maintained clean and neat shuttle for passenger comfort.
- Drove Number-passenger shuttle bus to and from terminal.
- Provided information about routes, destinations and timelines to inform passengers.
- Operated with safety and skill to avoid accidents and delays.
- Followed all local traffic laws while operating various types of public transportation vehicles.
- Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.
- Assisted in the training of new Transit Operators, sharing expertise and best practices for successful job performance.
Education
Woodrow Wilson High School
08.1977
Skills
- Traffic Regulations Compliance
- Safe Driving Practices
- Pre-Trip Inspections
- Vehicle maintenance knowledge
Timeline
9163-transit-operator
San Francisco Municapal Railways
09.1991 - Current
Woodrow Wilson High School
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