Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lavanya Raghuathan

Aurora,IL

Summary

8 years of IT experience in Software Quality Assurance Testing. Expert in automated and manual testing of Web, Mainframe, and Client Server-based applications including Banking operations, Health care, Medical, etc. Extensive experience in Functional and Regression, End-to-End testing, downstream and Back-end testing in all stages of the Software Development Life Cycle. Efficient in delegating, delivering, and managing tasks with good communication and interpersonal, time management skills. Polished and professional with a passion for client success.

Proficient Quality Analyst with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational, and planning abilities. Focused Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software.

Overview

8
8
years of professional experience

Work History

QA Test Analyst

Amdocs
California City, CA
07.2022 - Current
  • I have reviewed and analyzed system specifications to develop detailed test plans and test cases.
  • Reported bugs effectively by providing detailed steps to reproduce them along with screenshots.
  • Verified bug fixes after execution of retest cycles and monitored results with defect tracking tools.
  • Experience using tools like JIRA, Postman, or similar tools
  • Raised defects in JIRA and made sure appropriate hand-offs and retesting takes place.
  • Involved in Go - live validation support
  • Performed Sanity testing and Ad-hoc testing when required.
  • Involved in Sprint ceremonies such as sprint planning, sprint grooming, and retro.
  • Experience in API testing, and CI/CD tools.
  • Monitored the progress of projects throughout the development life cycle to ensure quality standards were met.
  • Identified quality trends to investigate system flaws, process inefficiencies, and training needs.
  • Conducted smoke tests to ensure application stability before releasing it into production environment.
  • Created and maintained database of common and known testing defects.

Test Lead

Capgemini
Bengaluru, Karnataka
08.2010 - 08.2016
  • 6 + years of Experience in Manual testing on Mainframe (Vision plus CICS Screen) and Web-based applications (JAVA, PEGA, IVR, Mobile Devices) applications in multiple domains like Banking, Shipping, Retail, and Credit Cards.
  • Experience in Retail Banking, Checking and savings accounts, Loans, Credit cards, and Debit cards.
  • Experience in Falcon application posting through different kinds of transactions POS, ATM, cash, etc., and Credit card processing Payment systems such as CDM, CTM, CMS, and ASM modules.
  • Experience in testing mobile applications on different platforms such as iOS and Android.
  • Experience in all phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC), and Defect Life Cycle.
  • Working Experience in Accessibility testing and web-based applications
  • Work with a team of software development engineers to improve quality throughout the software development lifecycle on Web App and mobile (iOS, Android) applications
  • Experience in Agile and Waterfall model techniques in all software project analysis, design development, testing, documentation, implementation, and maintenance of applications.
  • Proficient in performing various types of Testing Functional Testing, Non-functional Testing, Integration Testing, Backend Testing, Regression testing, Batch Testing, Ad hoc Testing, Stub Testing, API testing using Postmaster tool.
  • Expertise in Testcase planning, Testcase execution, Defect tracking in various phases of the project System Testing (ST), System Integration Testing (SIT) and User Acceptance Testing (UAT).
  • Perform user interface and API testing using Postmaster tool.
  • Validating the business rules, calculations, data integrity, integration, and connectivity with third party software and vendors.
  • Expertise using ALM (Application Lifecycle Management), Quality Centre for managing Test cases, and tracking defects.
  • Preparation of Test data and Verification involved in testing results using SQL, JSON, and XML formats
  • Understanding the project requirements and Proficient in designing Test Cases, Test Scenarios, Test Scripts and Test reports.
  • Experience in Estimation techniques, SRS and BRD Spec with test case, Resource allocation and Test Strategy plan
  • Managed a team of testers in the execution of manual and automated tests.
  • Experience in Project Documentation Skills (Master Test plan (MTP), Detail Test plan (DTP), Project Signed-off documents)
  • Experience in Database testing SQL queries, writing, and executing and verifications.
  • Validation Data mapping sheets with the web-based application and front-end application as well.
  • Created defects with detailed reproducible steps and provided day to day execution status reports.
  • Involved in Daily Walkthrough meeting with the clients and Status Reporting.
  • Knowledge in Confluence, JIRA and AZURE DEVOPS.
  • Knowledge in Requirement gathering to specify the business plan and goals as part of Business Analyst.
  • Analyzed and documented business requirements to create test plans, cases, and scripts.
  • Understanding software requirements specifications/use cases/high level design
  • Updated requirements traceability matrix to document requirement ID, type, description and test case status.

Education

Master of Science - Computer Science

University of Madras
Chennai
05.2010

Bachelor of Science - Electronics Technology

D.R.B.C.C.C Hindu College
Chennai
05.2006

Skills

  • Skills Development
  • Relationship Building
  • Project Coordination
  • Testing Management
  • Testing Procedures
  • Quality Management
  • Quality Assurance Standards
  • Project Planning
  • Computer Skills
  • Responsibility
  • Time Management skills
  • Teamwork
  • Problem-Solving skills
  • Interpersonal Skills
  • Leadership skills
  • SQL Understanding
  • Requirements Gathering
  • Quality Processes
  • Software Quality Assurance Knowledge
  • Test Planning

Certification

  • ISTQB Certification
  • Business Analyst Certification Training

Timeline

QA Test Analyst

Amdocs
07.2022 - Current

Test Lead

Capgemini
08.2010 - 08.2016

Master of Science - Computer Science

University of Madras

Bachelor of Science - Electronics Technology

D.R.B.C.C.C Hindu College
Lavanya Raghuathan