Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

Lavaue Stephenson

Vallejo,CA

Summary

Seeking a stable and challenging role with opportunities for growth and advancement. Open to relocation for the right opportunity, authorized to work in the US for any employer. Eager to take on new responsibilities and contribute to team success. Excited about potential long-term career development within the company.

Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Secretary

JL Beverages
06.2008 - Current
  • Answered telephones and gave information to callers, took messages, and transferred calls
  • Maintained paper and electronic filing systems for records, correspondence, and other material
  • Opened, read, routed, and distributed incoming mail or other materials and answered routine letters
  • Made copies of correspondence or other printed material
  • Composed, and typed routine correspondence, and reports

Assistant Manager

Shoe palace
04.2023 - 09.2023
  • Working with the Floor Manager, carrying out tasks delegated by them. Assisting with organising crew and talent to ensure that schedule timings are met. Providing administrative and organisational support to senior staff. Reporting progress back to the production office at key stages.

Co-Manager/Store Manager

Rainbow Shops
10.2022 - 04.2023
  • Understanding all aspects of store operations, including visual merchandising, asset protection, and expense control, as well as ensuring everything is done with client top of mind. Taking care of customer at a high volume pace.

Administrator

OnTrac
10.2020 - 04.2021
  • Manage data in spreadsheets and reports
  • Keep records and reports up to date
  • Help maintain the budget plan
  • Organize and schedule meetings and events
  • Supervise other staff and delegate responsibilities

Liquor manager

Safeway
09.2018 - 01.2020
  • Greeted customer's entering establishment
  • Maintained sanitation, health, and safety standards in work areas
  • Answered customers' questions, and provided information on store policies
  • Communicated with customers regarding orders, comments, and complaints
  • Prepared daily food items, and cooked simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures
  • Answered telephones and gave information to callers, took messages, and transferred calls
  • Maintained paper and electronic filing systems for records, correspondence, and other material
  • Opened, read, routed, and distributed incoming mail or other materials and answered routine letters
  • Composed, and typed routine correspondence, and reports

Front End Attendant/Refund Manager

Costco Wholesale
09.2017 - 07.2018
  • Provide individualized attention to every customer without any delay.
  • Address and follow-up all customer queries.
  • Maintain the register area clean and organized.
  • Stay updated on new products and their locations.
  • Use store equipment safely and with proper care.
  • Follow cleaning and maintenance standards at store premises.
  • Pack and bag products based on customer needs.
  • Attend store meetings and training as needed.
  • Attend telephone calls with proper decorum and respond to queries professionally.
  • Extend assistance to other departments’ staff to enhance customer service.
  • Take part in store promotional activities and other sales events.
  • Ensure that the shopping carts are properly organized for the convenience of customers.
  • Process damaged and returned products.
  • Assist customers to their vehicles with their shopping bags when needed.

Line Cook/Prep Cook

Rubio's Coastal Grill
03.2014 - 06.2017
  • Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices.
  • Turn or stir foods to ensure even cooking.
  • Season and cook food according to recipes or personal judgment and experience.
  • Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
  • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
  • Portion, arrange, and garnish food, and serve food to waiters or patrons.
  • Regulate temperature of ovens, broilers, grills, and roasters.
  • Substitute for or assist other cooks during emergencies or rush periods.
  • Bake, roast, broil, and steam meats, fish, vegetables, and other foods.

3rd Shift Stocker

Wal-Mart
11.2014 - 10.2015
  • Receives products by using a scanner to scan containers' barcodes and document inventory; transports products to the next production station; and organizes and distributes merchandise and inventory.
  • Packs goods for shipment by scanning leaflets; placing packages on a conveyor to deliver it to the sorter; ensuring needed supplies are included in each shipment; stocking workstations with needed supplies for packing and processing shipments; and processing and labeling shipments using approved carrier software and equipment.
  • Closes totes and places on skids for shipping by removing tote from the sort line; closing tote out of production; placing manifest in the tote; strapping tote to secure it for shipment; placing tote on a skid; shrink wrapping skid; and moving it to the shipping dock for transport to the distribution center.
  • Sorts goods by assigning location codes; scanning packets to generate labels containing the location code; attaching labels to each package type; and sorting packages to a roll cart or tote.
  • Stocks packages by pushing carts to the assigned location; placing packages on shelves in the designated locations; and driving forklift to transport skid items. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Education

Some college - Culinary Arts

Napa Valley College
Napa, CA
04.2010

High school diploma or GED - Grade school

Hogan High School
Vallejo, CA
06.2009

Skills

  • Cash management
  • Team management
  • Effective communication
  • Mathematical problem-solving
  • Effective time management
  • Five years in quick service operations
  • Front office coordination
  • Human resources management
  • Employee relations and engagement
  • Proficient in 10-key operations
  • Team supervision experience
  • Food service experience
  • Organizing successful events
  • Food service management
  • Customer service in coffee settings
  • Animal welfare support
  • Effective conflict resolution
  • Effective team collaboration
  • Product demonstrations
  • Effective leadership
  • Safe food handling
  • Skilled in animal handling
  • Residential sanitation expertise
  • Facility coordination
  • Client intake management
  • Proficient in administrative tasks
  • Customer-focused retail sales
  • Food preparation skills
  • Strategic marketing planning
  • Hospitality support skills
  • Efficient food preparation
  • Operational efficiency in retail
  • Cross-functional team leadership
  • Point of sale operation
  • Skilled in animal interaction
  • Kennel management skills
  • Payroll administration
  • Heavy lifting
  • Experienced in managing Microsoft Outlook
  • Volunteer coordination
  • Office management skills
  • Bread and dessert baking
  • Advanced Microsoft PowerPoint skills
  • Front-of-house experience
  • Working in the culinary industry (5 years)
  • Hospitality
  • Negotiation
  • Skilled in food preparation with knives
  • Help Desk
  • Food service management
  • Animal shelter
  • English (10 years)
  • Help desk
  • Culinary industry experience (1-2 years)
  • Custodial experience
  • Food hygiene
  • Staffing solutions
  • Office Management
  • Dishwashing (10 years)
  • Executive assistance proficiency
  • Microsoft Excel (10 years)
  • Sales
  • Food production
  • Cooking
  • Data entry (10 years)
  • Cash management (10 years)
  • Accounting
  • Microsoft office (10 years)
  • Clerical experience
  • Merchandising
  • Customer Service
  • Operating systems
  • Detail-oriented professional with over 10 years of experience
  • Verbal and written communication
  • Office administration
  • Strong organizational skills

Certification

  • Technical support Fundamentals November 2021 to Present
  • Understand how the binary system works
  • Assemble a computer from scratch
  • Choose and install an operating system on a computer understand what the Internet is, how it works, and the impact it has in the modern world
  • Learn how applications are created and how they work under the hood of a computer
  • Utilize common problem-solving methodologies and soft skills in an Information Technology setting
  • Food Handler Certification
  • Driver's License
  • ServSafe May 2027
  • Food Safety Certification

Languages

English - Fluent

Additional Information

  • HIGHLIGHTS OF QUALIFICATIONS
  • 3rd shift inventory clerk
  • Certified Professional house cleaner
  • 3 years of successful retail experience
  • Strong organizational and planning skills; numerical and chronological filing
  • Able to anticipate customers' needs while providing excellent customer service
  • Ability to interact with confidence and professionalism with individuals at all levels
  • Process payroll information and verify documents using calculator
  • Capable of handling multiple responsibilities in a fast paced environment
  • SKILLS
  • Basic MS Word/Excel Customer Service Cash Register/Handling Stock Clerk Typing (30 wpm) Filing/Proofreading Mail Sorting Managing teams of 5-6
  • Janitorial/Housekeeping

Timeline

Assistant Manager

Shoe palace
04.2023 - 09.2023

Co-Manager/Store Manager

Rainbow Shops
10.2022 - 04.2023

Administrator

OnTrac
10.2020 - 04.2021

Liquor manager

Safeway
09.2018 - 01.2020

Front End Attendant/Refund Manager

Costco Wholesale
09.2017 - 07.2018

3rd Shift Stocker

Wal-Mart
11.2014 - 10.2015

Line Cook/Prep Cook

Rubio's Coastal Grill
03.2014 - 06.2017

Secretary

JL Beverages
06.2008 - Current

High school diploma or GED - Grade school

Hogan High School

Some college - Culinary Arts

Napa Valley College

Similar Profiles

CREATE PROFILE
Lavaue Stephenson