Summary
Overview
Work History
Education
Skills
Timeline
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Lavell Hamlin

Lavell Hamlin

Missouri City,TX

Summary

Licensed Texas Insurance Adjuster and Real Estate Agent with over five years of experience in client communication and issue resolution. Proven track record in leading teams and managing high-value transactions in fast-paced environments. Recognized for exceptional organizational skills and commitment to exceeding client expectations. I am looking to gain more experience with both property and auto claims, as a desk or field adjuster, as I hope to be a great asset to the industry.

Overview

9
9
years of professional experience

Work History

Licensed Realtor

Keller Williams Realty
Houston, TX
01.2022 - Current
  • Represented multiple buyers and sellers in residential real estate transactions.
  • Communicated regularly with clients via phone, email or text message to provide updates on progress.
  • Inspected properties prior to listing them in order to assess condition and identify necessary repairs or improvements.
  • Hosted over thirty property showings and open houses, compiling detailed walkthrough reports.
  • Negotiated and closed deals with less than five percent contract fallout, showcasing strong communication skills.
  • Monitored construction in transactions that could affect the value of a property.
  • Conducted visual inspections of structures, including roofs, attics and crawlspaces to assess structural integrity.
  • Assessed the overall condition of doors, windows, siding and other exterior components.
  • Provided recommendations on how to best address identified problems.
  • Inspected foundations for signs of water damage or foundation settling.
  • Reported any potential health or safety risks to property owners.

Operations Supervisor

UPS - United Parcel Service
Houston, TX
01.2017 - 01.2022
  • Oversaw daily warehouse operations for 15 to 20 employees, processing over 10,000 packages per shift.
  • Restructured workflows and cross-trained staff, enhancing shift efficiency by 18 percent.
  • Maintained compliance and incident reports to reinforce accountability and improve operational visibility.
  • Trained over 200 new team members, boosting department productivity and morale.
  • Ensured compliance with all safety regulations in the workplace.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Developed strong relationships with customers through excellent customer service practices.

Education

High School -

Ridge Point High School
Missouri City, TX
01.2016

Skills

  • Texas All-Lines Insurance Adjuster License - (Active) License #3340821
  • NPN 21604448
  • - Texas Real Estate License - Active
  • State Farm Auto
  • Client relations and conflict resolution
  • Time-sensitive problem solving
  • LA Citizens
  • Customer Service Expertise
  • Policy & Estimatics
  • Time management
  • Quality assurance

Timeline

Licensed Realtor

Keller Williams Realty
01.2022 - Current

Operations Supervisor

UPS - United Parcel Service
01.2017 - 01.2022

High School -

Ridge Point High School
Lavell Hamlin