Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Lavelle Peete

Aurora,IL

Summary

Hardworking leader and passionate job seeker with strong organizational skills eager to secure a customer service or AR position. Ready to help team achieve company goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

16
16
years of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

GATEWAY CABLE COMPANY
Lisle, IL
03.2016 - 09.2022
  • 50-75 Inbound calls
  • Data Entry
  • Scheduled service orders
  • Process bill payments
  • Handled escalated calls.
  • Assisted managers with training new hires

Warehouse Team Lead

Owens And Minor
Carol Stream, IL
02.2010 - 03.2016
  • And Minor carol stream, IL
  • Receive and process incoming stock orders
  • Inspect stock orders before shipping
  • Trained new hires.
  • Notify supervisor of poor-quality products

Commercial Collection Reperesentative

Office Max
Naperville, IL
01.2007 - 03.2009
  • Processed and authorized payments with vendors
  • Setup payment arrangements with vendors
  • Researched and resolved discrepancies.
  • Follow up with delinquent customer.
  • Created and maintained personal goals daily, weekly, and monthly.

Education

High School Diploma - studies

East Aurora High School
Aurora
06.2004

Some College (No Degree) -

Waubonsee Community College
Sugar Grove, IL

Skills

  • Accustomed to fast paced environments
  • Dependable
  • Strong communication skills
  • Self-starter
  • Flexible
  • Organizational skills
  • Coordinating tasks
  • Teamwork
  • Time management
  • Ability to lift between 50-100 lbs
  • Customer Relations
  • Order Fulfillment
  • Account Management
  • Microsoft Word
  • Microsoft Excel

Timeline

CUSTOMER SERVICE REPRESENTATIVE

GATEWAY CABLE COMPANY
03.2016 - 09.2022

Warehouse Team Lead

Owens And Minor
02.2010 - 03.2016

Commercial Collection Reperesentative

Office Max
01.2007 - 03.2009

High School Diploma - studies

East Aurora High School

Some College (No Degree) -

Waubonsee Community College
Lavelle Peete