La Vendee Smith
Madison,WI
Summary
Reliable and adaptable individual with a background in office administration and customer service. Known for strong attention to detail and effective communication, ready to support administrative functions and improve operational efficiency.
Detail-oriented professional with strong multitasking and organizational skills. Experienced in administrative support and customer service, committed to enhancing office efficiency and ensuring positive experiences for clients.
Experienced with general office support, including scheduling, filing, and administrative assistance. Utilizes attention to detail and organizational skills to maintain efficient office workflows. Knowledge of effective communication strategies to support team and individual tasks.
Office Assistant Intern consistently recognized for initiative and thoroughness. Supports administrative staff members by performing repetitive or basic work tasks. Improves workflow and productivity of staff by saving manhours typically spent on information maintenance.
Consistently goes beyond expectations in work quality and speed. Outstanding work ethic demonstrated by arriving early, staying late, and working until tasks are complete.
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Assistant Intern
Alzheimer's and Dementia Alliance
Madison, WI
12.2019 - 02.2020
- Performed data entry of various office tasks as assigned.
- Completed administrative tasks such as filing, scanning, and preparing support group packets.
- Assisted in donation management and filing.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Assisted with daily office tasks, contributing to a well-run work environment.
- Processed incoming and outgoing mail and packages according to established procedures.
Parking Cashier Attendant
SP Plus Parking
Madison, WI
12.2018 - 04.2019
- Processed cash and credit transactions accurately while maintaining a balanced register.
- Assisted customers with parking inquiries, ensuring positive experiences and efficient service.
- Handled daily cash reconciliations and ensured compliance with company financial procedures.
- Monitored parking facility operations to optimize space utilization and customer flow.
- Maintained cleanliness and organization of work area to enhance overall operational efficiency.
- Processed credit card and cash payments for parking charges and provided customers with accurate detailed receipts.
Office Assistant Intern
Tenant Resource Center
Madison, WI
04.2018 - 05.2018
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate personnel.
- Maintained organized filing system, improving document retrieval efficiency.
- Assisted in data entry tasks, maintaining accuracy in patient records database.
- Supported administrative staff with daily tasks, enhancing team productivity.
- Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
Office Assistant Intern
Goodman Community Center
Madison, WI
02.2018 - 03.2018
- Assisted in maintaining accurate records and filing systems for tenant requests and resources.
- Managed incoming calls and email correspondence professionally, addressing inquiries promptly and accurately.
- Scanned files and data entry.
- Placed phone calls to members for reminder dates.
- Prepped mail and postage.
Cleaner
SOAR Case Management
Madison, WI
01.2013 - 04.2016
- Maintained cleanliness and organization of facilities to ensure safe environments for clients and staff.
- Utilized appropriate cleaning supplies and equipment to uphold health and safety standards effectively.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Education
High School Diploma -
Raymond Hilliard Adult Education Center
Chicago, IL06-1987
Skills
- Fast learner
- Attention to detail
- Multitasking and organization
- Team collaboration
- Interpersonal and social skills
- Flexible schedule
- Data entry
- Outstanding communication skills
- Microsoft Office Suite
- Telephone etiquette
- Teamwork
- Customer service
- Flexible and adaptable
- Multitasking Abilities
- Reliability
- Excellent communication
- Reliable and punctual
- Organizational skills
- Active listening
- Effective communication
Certification
Microsoft Office Suites
Timeline
Office Assistant Intern
Alzheimer's and Dementia Alliance
12.2019 - 02.2020
Parking Cashier Attendant
SP Plus Parking
12.2018 - 04.2019
Office Assistant Intern
Tenant Resource Center
04.2018 - 05.2018
Office Assistant Intern
Goodman Community Center
02.2018 - 03.2018
Cleaner
SOAR Case Management
01.2013 - 04.2016
High School Diploma -
Raymond Hilliard Adult Education Center