Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
MOR
BRC Affinity
Monroe , La
12.2020 - Current
Completed day-to-day duties accurately and efficiently.
Provided excellent service and attention to patients when face-to-face or through phone conversations.
Maintained updated knowledge through continuing education and advanced training.
Head Caterer/Associate Manager
Newks Eatery Cafe
Monroe, LA
05.2011 - 12.2020
Prepared and presented a variety of menu items for catered events.
Coordinated with clients to customize catering orders and service details.
Managed inventory and ensured proper storage of food supplies.
Trained new staff on food preparation and safety procedures.
Collaborated with kitchen team to streamline food preparation processes.
Prepared food items for catering events including salads, sandwiches, appetizers, entrees, and desserts.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Education
Medical Billing & Coding - Billing & Coding
Ultimate Medical Academy
Tampa, FL
05-2023
Medical Assistant - Medical Assisting
McCann School of Business & Technology
Monroe, LA
10-2018
Skills
Skilled in front-office administrative and back-office clinical skills
Critical thinking
Ability to prepare and maintain an effective clinic schedule, show professional telephone procedures, follow documentation guidelines, compose professional correspondence, and employ active listening skills
Customer Service Representative at Aidvantage – U.S. Department of EducationCustomer Service Representative at Aidvantage – U.S. Department of Education