Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lavette Phillips

Detroit,MI

Summary

Summary of Qualification: Works well with a team or individually. Skilled in patient-provider interactions. Works well in a fast paced environment. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality of patient care standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Environmental Services Attendant

Beaumont Hospital
11.2021 - 02.2022
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.

Retail Customer Sales Associate

The Children’s Place
01.2020 - 11.2020
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Certificate - Phlebotomy

Phlebotomy USA
Southfield, MI
08.2023

Media Diploma - Broadcast

Specs At Lawrence Technology University
Southfield, MI
12.2022

Associate Degree -

Oakland Community College
Royal Oak, MI
01.2019

Skills

  • Vacuum Tube and Syringe Use
  • Patient Confidentiality
  • Processing Specimens
  • Venipuncture and Capillary Puncture
  • Active Listening
  • Sharps Disposal
  • OSHA Regulations
  • Biohazard Policy Compliance
  • Heel Sticks
  • Venipuncture
  • Patient Support
  • Infection Control
  • HIPAA
  • Finger Stick Method
  • Sanitation and Sterilization
  • Specimen Collection and Storage

Accomplishments

  • Maintained compliance with OSHA, HIPAA and CLIA standards.

Certification

  • PT - Phlebotomy Technician

Timeline

Environmental Services Attendant

Beaumont Hospital
11.2021 - 02.2022

Retail Customer Sales Associate

The Children’s Place
01.2020 - 11.2020

Certificate - Phlebotomy

Phlebotomy USA

Media Diploma - Broadcast

Specs At Lawrence Technology University

Associate Degree -

Oakland Community College

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Lavette Phillips