Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharai Robinson

Chicago,IL

Summary

Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and HIPAA regulations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Safety Attendant

TouchPoint
08.2021 - Current
  • Monitored patient progress and reported changes to healthcare professionals.
  • Completed necessary reports and documentation on time and to specifications.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Coordinated with other healthcare professionals to provide patients with comprehensive care.

PSE Clerk

United States Post Office
06.2019 - 08.2021
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Loaded and unloaded shipping containers and vehicles.
  • Sorted mail according to size, shape and destination.
  • Used automated mail processing equipment to sort and collate mail.
  • Weighed mail and computed pricing amounts.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Supervisor

Mariano's Fresh Market
03.2014 - 06.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Certificate - Phlebotomy

Phlebotomy Training Specialists
Chicago, IL
07.2023

High School Diploma -

Oak Park & River Forest High School
Oak Park, IL
05.2013

Skills

  • Memory Improvement
  • Patient Engagement
  • Oral Hygiene
  • Individual Service Plans
  • Patient Toileting
  • Direct Supervision
  • Maintaining Patient Safety
  • Safety Procedures
  • Blood Cultures
  • Patient Identification
  • Venipuncture
  • HIPAA
  • Collect Samples
  • OSHA Regulations
  • Finger Stick Method
  • Urinalysis Testing
  • Vacuum Tube and Syringe Use
  • Blood Sample Collection
  • Phlebotomy Functions
  • Heel Sticks
  • Drawing Blood
  • Package Specimens
  • Processing Specimens
  • Patient Support
  • Venipuncture and Capillary Puncture
  • Sharps Disposal
  • Federal Laws
  • Persuasive Negotiations
  • Performance Tracking and Evaluations
  • Chemical Cleaners
  • Payroll Preparation
  • Scheduling and Coordinating
  • Federal Guideline Proficiency
  • Documentation
  • Employee Performance

Certification

  • PT - Phlebotomy Technician

Timeline

Patient Safety Attendant

TouchPoint
08.2021 - Current

PSE Clerk

United States Post Office
06.2019 - 08.2021

Supervisor

Mariano's Fresh Market
03.2014 - 06.2019

Certificate - Phlebotomy

Phlebotomy Training Specialists

High School Diploma -

Oak Park & River Forest High School

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Sharai Robinson