Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Lavida Veras

San Antonio,USA

Summary

Dynamic Mortgage Loan Officer Assistant at Lennar Mortgage with expertise in financial analysis and risk assessment. Proven ability to build strong customer relationships and streamline loan processing, resulting in enhanced client satisfaction. Adept at achieving sales goals through effective communication and strategic marketing initiatives. Committed to delivering exceptional service and driving results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mortgage Loan Officer Assistant

Lennar Mortgage
San Antonio, TX
10.2024 - Current
  • Assisted in analyzing applicants' financial status, credit, and property evaluations.
  • Evaluated potential risks associated with certain loan types prior to approval process.
  • Prepared loan applications and documents by gathering required information from customers.
  • Conducted follow up calls with clients regarding outstanding documents needed for approval of their loans.
  • Maintained updated knowledge of current lending regulations and guidelines.

New Home Sales Consultant

Lennar Homes
San Antonio, USA
09.2021 - 09.2024
  • Demonstrated features, benefits and options for spec homes and showcased community benefits to drive sales
  • Used relationship-based sales abilities to build strong bonds and trust with customers
  • Prepared and processed paperwork for each home sale
  • Created different marketing strategies to promote inventory ready homes via social media
  • Executed on outbound calling strategy to warm leads to convert into sales
  • Met quarterly and annual sales goals.

Cashier

Specs
Katy, USA
10.2020 - 07.2021
  • Processed cash register transactions on POS and provided correct change
  • Accepted checks, debit and credit cards, and gift certificates in line with company policy
  • Maintained high customer satisfaction levels by going the extra mile to personalize service
  • Resolved conflicts with customers and looked for opportunities to improve satisfaction.

Sales/Field Manager

Yes! Communities
San Antonio, USA
02.2017 - 09.2020
  • Monitored customer buying trends, market conditions, and competitor actions to adjust in order to achieve goals
  • Created effective strategies to target new markets after researching and analyzing competitor behavior
  • Improved sales process to streamline customer acquisition and onboarding strategies
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Education

High School Diploma -

Roosevelt Highschool
San Antonio, TX

Skills

  • Customer Relationship Management
  • Conflict resolution
  • Goal-oriented mindset
  • Loan processing
  • Document preparation
  • Financial analysis
  • Risk assessment
  • Time management

Languages

English, Native

Certification

  • Loan Originator License-NMLS# 2591808

Timeline

Mortgage Loan Officer Assistant

Lennar Mortgage
10.2024 - Current

New Home Sales Consultant

Lennar Homes
09.2021 - 09.2024

Cashier

Specs
10.2020 - 07.2021

Sales/Field Manager

Yes! Communities
02.2017 - 09.2020

High School Diploma -

Roosevelt Highschool

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