Summary
Overview
Work History
Education
Skills
Timeline
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Lavina Baul

Newport News,VA

Summary

Proven Sales Analyst at SDV Solutions, LLC, adept in Microsoft Excel and relationship building, enhanced company profit through competitive pricing and strategic sales reporting. Achieved sales quotas by leveraging expertise in customer service and pricing strategy, fostering long-term partner growth. Demonstrated excellence in revenue growth and deal closure, embodying a results-driven approach.

Overview

17
17
years of professional experience

Work History

Sales Analyst

SDV Solutions, LLC
12.2016 - 10.2024
  • Increased company profit by providing competitive pricing quotes for Government customers.
  • Mastered Microsoft Excel and Microsoft Word
  • Gathered, organized, and analyzed data into the system.
  • Input essential data into the system while generating and processing orders.
  • Reviewed pricing files and quotes of coworker for accuracy and validity of cost and quote information, before sending off to partners.
  • Trained new employees on pricing
  • Attended quarterly sales meetings and trainings.
  • Gained customer and partner trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers and partners with knowledgeable, friendly support.
  • Achieved or exceeded company-defined sales quotas.
  • Selected correct services based on customer needs, product specifications and applicable regulations.
  • Built relationships with partners to promote long term business growth.
  • Recorded accurate and efficient records in customer database.
  • Presented professional image consistent with company's values.
  • Consulted with partners to supply accurate product and service information.
  • Maintained current knowledge of evolving changes in marketplace.

Retail Worker

Great Wolf Lodge Resort
07.2007 - 11.2016
  • Used POS system to process sales, returns, and gift card activations.
  • Checked ticket receipts for validity, scanned cards, applied discounts, and printed receipts to ring up customers.
  • Answered questions about procedures and addressed customer concerns.
  • Replenished sales floor merchandise and organized inventory in counters, shelves, and bins for optimal appearance.
  • Answered incoming calls
  • Helped customers complete purchases
  • Maintained tidy environment to comply with cleanliness standards.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient credit card sales.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Bachelor of Science - Business Management

ECPI University
Newport News
05.2016

Advanced High School Diploma -

Warhill High School
Williamsburg
06.2010

No Degree - General Studies

Toano Middle School
Toano, VA
06.2006

Skills

  • Marketing
  • Sales Reporting
  • Deal closure
  • Pricing strategy
  • Revenue Growth
  • Sales experience
  • Relationship Building
  • Customer Service
  • Microsoft Excel
  • Quoting

Timeline

Sales Analyst

SDV Solutions, LLC
12.2016 - 10.2024

Retail Worker

Great Wolf Lodge Resort
07.2007 - 11.2016

Bachelor of Science - Business Management

ECPI University

Advanced High School Diploma -

Warhill High School

No Degree - General Studies

Toano Middle School

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Lavina Baul