Summary
Overview
Work History
Education
Skills
Timeline
Featured Projects
Hobbies
Featured Projects
Hobbies
BusinessAnalyst

Lavina Jagwani

San Jose,CA

Summary

Highly motivated, self-starter data-driven analyst and an encouraging manager with a passion for solving complex problems and proven ability to manage multiple products and projects. Exceptional organizational, project management and leadership skills to collaborate with cross functional teams. Equipped with Agile and scrum skills to optimize and improve the business health and product success with expertise in building solutions for changing industry landscapes.

Overview

18
18
years of professional experience

Work History

Business Analyst

Rcoz
12.2021 - Current
  • Coordinating requirements, walk-through and sign-offs, verifying with owners/stakeholders that use cases and process models accurately portray specific business needs.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Working with team to create valuable content for webpage and promoting webpage using tools like Google ads and SEMrush.
  • Using analytics, customer data, and lead scoring to identify high growth customer segments.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.

Entrepreneur & Yoga Instructor

Yoga Kleanse
05.2020 - 12.2021
  • Created part-time yoga business webpage(www.yogakleanse.com) to streamline booking of yoga classes online through centralized platform for all communication and updates.
  • Identified some bugs and reported them by raising tickets to concerned platforms.
  • Generated reports on Excel and PowerPoint to conduct trend analysis and research on identifying target markets to help optimize website and introduce offers which leveraged customer retention by 40%.
  • Raised awareness about benefits of yoga and fitness especially during Covid pandemic by using social media tools such as Facebook, Instagram and local apps increasing customers by 50%.

Business Development Intern

ReBoot Accel
Santa Clara
01.2019 - 08.2019
  • Enhanced target list of logos for return-ship partnership program by 30%.
  • Conducted online research and analysis to build pipeline by 40% and identify prospects.
  • Developed business pipeline using cold and warm techniques.
  • Communicated with local organizations to build networks and develop leads.

Product Manager

Firestar Inc
New York, NY
08.2009 - 05.2015
  • Successfully managed financial plans and sales forecasts for highly seasonal and complex categories which drove over 80 million dollars in 2012 resulting in record year, +13% revenue growth.
  • Determined staffing requirements for developing and coaching cross-functional teams, Onboarded and provided on-going professional development to 30+ new staff members resulting in 90% reduction in employee-turnover rate.
  • Forecasted future trends with sales team in order to generate yearly plans which helped optimum allocation of resources reducing overall cost by 30% and increasing revenue by $23.1M.
  • Led development for new B2C SaaS product to have better transparency in projection vs Sales, thereby achieving 90% accuracy of projections.
  • Worked with Development Team to upgrade technology for simplifying online applications using Oracle and Visual Basic to keep track of workflow resulting in reducing staffing cost by 25%.
  • Central point of contact for management and stake holders for all ad-hoc reports, competitive analysis and ROI analysis to make insights on business performance.
  • Coordinated project planning and execution with sales, marketing and support teams to launch products on time and within budget thereby achieving 99% of on time delivery of orders in Agile manner.
  • Maintained proper documentation, reviewed sales, customer concerns and new opportunities to drive business strategy and prioritized roadmap by making proactive adjustments to marketing and operational approaches in order to achieve product goals and metrics.

Sales & Marketing Executive

Renaissance Inc
New York City, NY
05.2008 - 07.2009
  • Program management for company’s top program for largest client, instrumental in 80% growth of program.
  • Projected sales for program in order to acquire resources at optimum price thereby reducing cost of resources by 35%.
  • Ensured price point and quality assurance is within tolerance band and hence reduced loses by 20%.
  • Coordinated Marketing Events across North America and Europe increasing clientele by 20% and increasing business by 15M.
  • Channelized client requirements to Marketing and Product development team based on market insights and competitive research thereby reducing rejection rate by astonishing 50%.
  • Handled client queries, complaints regarding order delivery, quality issues, pricing issues and product specifications if any in efficient manner thereby ensuring 99% on time delivery of orders and reducing customer complaints by 80%.
  • Reduced price discrepancies by finalizing payment terms with clients and implemented periodic tracking to ensure reasonable outstanding payments thereby reducing late payments by 25%.

Product Planning Manager

Renaissance Ltd
Mumbai, Maharashtra
08.1999 - 01.2008
  • Managed core planning operations in agile manner for all segments by training & supervising team thereby achieving 98% on time delivery of orders.
  • Optimal allocation of resources using Line Balancing module and by implementing effective inventory control systems, ensuring reduction of resource wastage by 20% thereby increasing profitability.
  • Designed various planning systems on Excel and Oracle in coordination with Dev Team using MRP (Material Resource Planning) and CRP (Capacity Resource Planning) planning methods and managed subsequent rollout for all segments, thereby increasing productivity by 80% and increasing revenue by 1.5M.
  • Implemented process & system changes to meet ISO 9001 requirements for Production planning in less than 3 months.
  • Created ad-hoc analysis reports and consulted with management and stakeholders in order to be aligned with respect to organizational goals.
  • Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory and to meet order delivery requirements.
  • Forecasted and managed monthly and yearly operating budget for every location and reduced overhead cost by 40%.
  • Led change management initiatives and designed functional area infrastructure to support demand planning and supply strategy.

Education

Certified in Data Analytics - Data Analytics

University of California, Berkeley
Berkeley, CA
02.2022

Diploma in Management Business Administration - Business Planning & Management

Rising Tide Capital
New Jersey, USA
01.2015

Leadership Management - Organizational Leadership

Leadership Management International (LMI)
Mumbai, India
01.2001

Bachelor of Commerce - Financial Accounting

University of Mumbai, India
Mumbai, India
03.2001

Professional Scrum Master (PSM1) - Agile & Scrum Methodology

Scrum.org
USA
03.2019

Skills

  • Programming Languages : Python, SQL, R, Excel & VBA, JavaScript
  • Data Analytics Tools/ Libraries : Pandas, Numpy, Matplotlib, Requests, Bootstrap, Flask, pyspark
  • Data Visualization Tools : Tableau, MS Excel, Matplotlib, HTML/CSS
  • ML Libraries/ Techniques : Scikit-learn, NLP, NLTK, TextBlob, Vader
  • Other Tools : MS Office(Powerpoint, Word, Outlook), Mongo DB Atlas, AWS Cloud, S3 Buckets
  • Soft Skills : Report Writing, Teamwork, Critical Thinking, Agile & Scrum Master, Product & Project Management, Business Analysis, Competitive Market Analysis, Strategic planning, Business process mapping, Workflow Analysis, Project Management, Operations management

Timeline

Business Analyst

Rcoz
12.2021 - Current

Entrepreneur & Yoga Instructor

Yoga Kleanse
05.2020 - 12.2021

Business Development Intern

ReBoot Accel
01.2019 - 08.2019

Product Manager

Firestar Inc
08.2009 - 05.2015

Sales & Marketing Executive

Renaissance Inc
05.2008 - 07.2009

Product Planning Manager

Renaissance Ltd
08.1999 - 01.2008

Certified in Data Analytics - Data Analytics

University of California, Berkeley

Diploma in Management Business Administration - Business Planning & Management

Rising Tide Capital

Leadership Management - Organizational Leadership

Leadership Management International (LMI)

Bachelor of Commerce - Financial Accounting

University of Mumbai, India

Professional Scrum Master (PSM1) - Agile & Scrum Methodology

Scrum.org

Featured Projects

Cryptocurrency Analysis | LaviJ/Cryptocurrency-Analysis: Cryptocurrency Analysis (github.com)

· Data analysis on large data sets of cryptocurrency data to understand what attributes make an impact on the price of the cryptocurrency.

· Achieved 79% accuracy for the price prediction of major coins like Bitcoin using the Bi-directional Long Short-term Memory(LSTM). Used Prophet(R) for trend analysis and NLP based sentiment scores computed on crypto news using text blob.

· ETL and quantitative analysis in Python using Pandas, NumPy and Plotly, Machine Learning modeling using tensor flow, data storage using MongoDB Atlas and data visualization in Tableau dashboards along with webpage creation.


Credit_Risk_Analysis | https://github.com/LaviJ/Credit_Risk_Analysis

· Creation of different machine learning models for classification of credit card holders into high risk or low risk category based on various input data about their financial and credit profile.

· Applied SMOTE for sampling and trained ensemble adaboost model and balanced random forest model. Used A/B testing to select the best performing model.

· Python, Pandas, Jupyter Notebook, sklearn and imblearn used for the above analysis.

Hobbies

Love for fitness, especially yoga and swimming helps me stay fit in order to handle work pressure and achieve work life balance.

Being a lifelong learner keeps me updated about latest technologies, trends and helps me enhance my skills.

Painting is like meditation for me where I see my colorful art pieces come to life.

Featured Projects

Cryptocurrency Analysis | LaviJ/Cryptocurrency-Analysis: Cryptocurrency Analysis (github.com)

· Data analysis on large data sets of cryptocurrency data to understand what attributes make an impact on the price of the cryptocurrency.

· Achieved 79% accuracy for the price prediction of major coins like Bitcoin using the Bi-directional Long Short-term Memory(LSTM). Used Prophet(R) for trend analysis and NLP based sentiment scores computed on crypto news using text blob.

· ETL and quantitative analysis in Python using Pandas, NumPy and Plotly, Machine Learning modeling using tensor flow, data storage using MongoDB Atlas and data visualization in Tableau dashboards along with webpage creation.


Credit_Risk_Analysis | https://github.com/LaviJ/Credit_Risk_Analysis

· Creation of different machine learning models for classification of credit card holders into high risk or low risk category based on various input data about their financial and credit profile.

· Applied SMOTE for sampling and trained ensemble adaboost model and balanced random forest model. Used A/B testing to select the best performing model.

· Python, Pandas, Jupyter Notebook, sklearn and imblearn used for the above analysis.

Hobbies

Love for fitness, especially yoga and swimming helps me stay fit in order to handle work pressure and achieve work life balance.

Being a lifelong learner keeps me updated about latest technologies, trends and helps me enhance my skills.

Painting is like meditation for me where I see my colorful art pieces come to life.

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