Lavinia Scheppmann
Loomis,CA
Summary
Proven team player and dedicated professional, adept at enhancing customer satisfaction and streamlining operations. At Dutch Bros and Diamond Design Painting, I excelled in fostering positive environments and optimizing financial management, respectively. Skilled in organization and exceptional customer service, I consistently contribute to long-term business success.
Overview
8
8
years of professional experience
Work History
Transportation Specialist
Roseville Lexus
08.2024 - Current
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Coordinated schedules and communicated changes.
- Help customers understand the technology and features in the rental vehicle they are receiving.
- Collecting proper documentation to lease out vehicles to customers
- Developed strong relationships with vendors and clients, resulting in increased business opportunities.
Barista
Dutch Bros
04.2024 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Co-Owner
Diamond Design Painting
08.2016 - 03.2024
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Education
Diploma -
Center High School
Antelope, CA2006
Skills
- Reliable
- Team player
- Organized
- Excellent customer service
- Quick leaner
- Dedicated
Languages
Romanian
Native or Bilingual
Timeline
Transportation Specialist
Roseville Lexus
08.2024 - Current
Barista
Dutch Bros
04.2024 - 07.2024
Co-Owner
Diamond Design Painting
08.2016 - 03.2024
Diploma -
Center High School