Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lavitha Clark

Fayetteville,GA

Summary

Experienced banquet service professional with a proven track record of enhancing guest experiences and maintaining high service standards. Skilled in engaging with diverse customers at Hilton Garden Inn to create memorable experiences and meet varied needs. Prepared to deliver outstanding hospitality, execute events smoothly, and exceed expectations in customer service. Reliable team player with effective communication skills committed to achieving excellence.

Overview

4
4
years of professional experience

Work History

Housekeeping & Banquet Server

Hilton Garden Inn
07.2021 - Current
  • Maintain high cleanliness standards in guest rooms and common areas.
  • Assist in banquet events, ensuring a welcoming and professional experience for guests.
  • Handle guest requests efficiently, developing strong problem-solving skills.
  • Work collaboratively with colleagues to maintain a positive and professional work environment.
  • Implemented feedback from guests to improve service delivery and event satisfaction.
  • Supported management in executing special requests and unique event configurations effectively.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Responded to guest inquiries and requests promptly and courteously.

Education

Associate of Arts - Communications

Georgia Military College
Fairburn, GA
05.2024

High School Diploma -

Sandy Creek High School
Tyrone, GA
05-2021

Skills

  • Bilingual in English and Haitian Creole
  • An effective listener in spoken French
  • Multitasking and organizational abilities
  • Adaptable and flexible schedule
  • Guest relations and hospitality expertise
  • Problem-solving and teamwork
  • Time management
  • Strong teamwork
  • Customer service focus
  • Flexible schedule
  • Physical coordination
  • Clear communication
  • Hospitality service expertise
  • Relationship building

Languages

French
Limited Working
Haitian Creole
Native or Bilingual
English
Full Professional

Work Type

Full Time

Work Location

Hybrid

Timeline

Housekeeping & Banquet Server

Hilton Garden Inn
07.2021 - Current

Associate of Arts - Communications

Georgia Military College

High School Diploma -

Sandy Creek High School