Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Lavon Strong

Summary

Compassionate professional known for delivering quality service that focuses on each patient's individuality. Exceptional customer service .skilled in assessing needs, for patients and , Highly skilled and enthusiastic with more than 10 years CNA/RMA of experience pertaining to managing operations in patient-centric medical capacity Successfully oversee management and Client services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

13
13
years of professional experience

Work History

Nursing Assistant

Veterans Hospital
03.2022 - Current
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Documented care actions by completing records and logs in medical software system.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Registered Medication Aide

Favorite Staffing
12.2020 - Current
  • Collaborated with physicians , RN , LPN with medication guidelines Maintained patient stability by checking vital signs and weight and recording intake output diagnoses such as persons with disabilities intellectual disabilities, severe physical disabilities, or psychiatric disabilities respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
  • Knowledge of the office automation systems including all types of Microsoft software products, Vista, Computerized Patient Record Systems, and other programs, ability to communicate well either written or orally, ability to work independently and/or with minimal direction on daily operations and special projects assigned. Knowledge of substantive programs of the services as they relate to the clerical and administrative functions of the office.
  • Monitors and assist in the gathering of information for Professional Standards Board and Credentialing and Privileging.
  • Required to perform analysis of data and information pertaining to special projects requested by the service administrative .
  • The incumbent serves as an advisor to supervisors within the service on personnel and administrative matters using knowledge of agency policy, laws and regulations

Keyholder Manager

Hoffman States
01.2011 - 11.2017
  • Opened and closed store counting registers, making deposits and storing and filing all daily paperwork.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Used weekly financial data to analyze company growth and optimize operational strategies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Certified Nurse Assistant

Care Advantage, Inc.
10.2018 - 11.2020
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

Some College (No Degree) - Liberal Arts And General Studies

Monroe Community College
Rochester, NY

Certified Nursing Assistant - Nursing Assistance

Rochester Educational Opportunity Center
Rochester, NY

Skills

  • Clients
  • Nursing
  • Written communication
  • Healthcare management
  • HIPAA specialist
  • Health documentation
  • Aiding transition of data
  • Safety and health protocols
  • CPR and First Aid certified
  • Health and safety

Timeline

Nursing Assistant

Veterans Hospital
03.2022 - Current

Registered Medication Aide

Favorite Staffing
12.2020 - Current

Certified Nurse Assistant

Care Advantage, Inc.
10.2018 - 11.2020

Keyholder Manager

Hoffman States
01.2011 - 11.2017

Some College (No Degree) - Liberal Arts And General Studies

Monroe Community College

Certified Nursing Assistant - Nursing Assistance

Rochester Educational Opportunity Center

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Lavon Strong