LAVONDA BURGESS
Jacksonville,FL
Summary
Dedicated Logistics professional bringing 5 years experience managing freight carrier relationships focused on cost-effective logistics solutions. Good organizational, customer relations and project management skills. Analytical thinker with superior work ethic.
Overview
2
2
years of professional experience
Work History
Transportation Specialist
Amazon
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Reduced overall shipping costs through strategic negotiations with carriers and suppliers.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
- Coordinated cross-functional teams to streamline logistics processes for improved productivity.
- Conducted ongoing evaluations of carrier performance, adjusting contracts as needed to maximize service quality and cost savings.
Transportation Coordinator
EarthFresh
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Coordinated dispatching of 40 drivers to accomplish daily delivery requirements.
- Determined most effective mode and routing of materials to customer locations and company facilities.
- Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
Dispatcher
United Natural Foods, UNFI
01.2022 - 03.2024
- Streamlined the dispatch process by organizing resources and routes, optimizing on time delivery efforts.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Generated reports to track deliveries and maintain proper records and documentation.
Education
Certificate - Supply Chain Management
Georgia Tech
Atlanta. GA 04.2024
Skills
- Route Planning
- Dispatching Procedures
- Supply Chain Coordination
- Freight Forwarding
- DOT Compliance
- Coordinating Schedules
- Route Optimization
- Negotiating Rates
- Problem Solving
- Customer Service
- Transportation Software
Timeline
Dispatcher
United Natural Foods, UNFI
01.2022 - 03.2024
Transportation Specialist
Amazon
Transportation Coordinator
EarthFresh
Certificate - Supply Chain Management
Georgia Tech