Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaVonne Knechtel

Inverness

Summary

Activities Assistant with senior living experience at Citrus Health & Rehabilitation Center, adept at enhancing resident engagement through creative planning and personalized support. Proven ability to build strong relationships and optimize processes, ensuring high-quality care and satisfaction. Skilled in documentation and flexibility, fostering a positive environment for residents and families alike.

Experienced with planning and facilitating activities that promote engagement and enjoyment. Utilizes creativity and organizational skills to design programs that cater to diverse interests. Knowledge of team collaboration and adaptability to ensure dynamic and responsive environment.


Overview

11
11
years of professional experience
1
1
Certification

Work History

Activities Assistant

Citrus Health & Rehabilitation Center
03.2024 - Current
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Provided emotional support and companionship to improve quality of life for residents.
  • Engaged residents through events, small groups, and personal attention.
  • Demonstrated flexibility and adaptability when faced with unforeseen circumstances or changes to scheduled programming, ensuring a consistently enjoyable experience for residents.
  • Communicated with family members and other caregivers to provide updates on well-being and care of residents.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.

Senior Branch Office Administrator

Edward Jones Investments
06.2014 - 01.2024
  • Increased branch efficiency by streamlining office processes and implementing time-saving strategies.
  • Enhanced customer satisfaction with personalized service and prompt resolution of issues.
  • Fostered strong relationships with clients, leading to increased loyalty and repeat business.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Optimized financial reporting processes by collaborating with accounting teams to ensure accurate data collection.
  • Developed effective contingency plans to address potential risks or challenges facing the branch operation.

Education

Bishop Carroll High School
Ebensburg, PA
10-2024

Skills

  • Senior living experience
  • Relationship building
  • Resident support
  • Customer service
  • Creative planning
  • Flexibility
  • Documentation skills

Certification

  • Certified Activities Professional, NCCAP - 10/2024
  • Licensed CNA - 03/2024

Timeline

Activities Assistant

Citrus Health & Rehabilitation Center
03.2024 - Current

Senior Branch Office Administrator

Edward Jones Investments
06.2014 - 01.2024

Bishop Carroll High School

Similar Profiles

  • Nicole Smith

    Nicole SmithNicole Smith

    LPN House Supervisor at Citrus Health and Rehabilitation CenterLPN House Supervisor at Citrus Health and Rehabilitation Center

  • Felicia Afi Kponyoh

    Felicia Afi KponyohFelicia Afi Kponyoh

    Travel CNA at SOS Health Staffing, Creekside Village Health and Rehabilitation CenterTravel CNA at SOS Health Staffing, Creekside Village Health and Rehabilitation Center

  • Rafael Espejo

    Rafael EspejoRafael Espejo

    Cardiovascular Anesthesiologist at CHF Citrus Medical Center, Inverness, FL, and Leesburg Regional Medical Center Associates, PACardiovascular Anesthesiologist at CHF Citrus Medical Center, Inverness, FL, and Leesburg Regional Medical Center Associates, PA

  • Yarilynn Robles

    Yarilynn RoblesYarilynn Robles

    ER Nurse at HCA Oak Hill HospitalER Nurse at HCA Oak Hill Hospital

  • John Scholler

    John SchollerJohn Scholler

    Quality Control Inspector at Strong Tower ConstructionQuality Control Inspector at Strong Tower Construction

CREATE PROFILE