LaWanda Carey
Bowie,MD
Summary
Energetic Sales Support Specialist focused on enabling strong sales by skillfully handling customer needs. Successful at managing sales tracking tools and creating informative reports. Polished in identifying market trends to help sales professionals make strategic decisions and continue capturing business. Efficiently trained in receiving and processing incoming customer inquiries. Vetted c contacts for potential sales opportunities and effectively used CRM software.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Support Specialist
Certified Financial Planner Board Of Standards
2022.07 - Current
- Generated new business leads and developed sales opportunities resulting in a increase in revenue.
- Managed a portfolio of over 200 client accounts, exceeding monthly sales quotas by an average of 15%.
- Manages high volume of calls with existing or potential certificates; utilizes variety of personal outreach approaches to facilitate candidate advancement through certification process.
- Creates personalized follow-up plans with candidates who have not taken next steps towards certification; understands “why” and provide information that motivates action.
- Maintained accurate and up-to-date customer data in Salesforce CRM.
- Provided exceptional customer service and built long-term client relationships resulting in a 95% client retention rate.
Real Estate Salesperson
Sampson Properties, Inc
2020.01 - Current
- Developed new business opportunities and expanded market share resulting in a increase in revenue.
- Set and manage appointments to show homes to prospective clients.
- Communicate with lenders, home inspectors, pest control operators, escrow companies, ensure that all terms and conditions of purchase agreement were met before closing.
- Compare recent property sales to current holdings to ensure competitive market price.
- Generate lists of properties compatible with buyer requests and needs.
- Coordinate property closings and oversaw closing procedures.
Education
Bachelor of Science - Business Administration
Virginia Commonwealth University
Richmond, VA05.2005
Course Careers - Tech Sales - undefined
Skills
- Sales prospecting
- Customer relationship
- Management
- Salesforce management
- Negotiation Lead generation
- Prepare Performance Reports
- Forecast Tracking
- Financial Profiling
- SalesForce, HubSpot
- Sales Cycle, CRM
Certification
Course Careers Trained
- CSP - Certified Sales Professional
Timeline
Sales Support Specialist
Certified Financial Planner Board Of Standards
2022.07 - Current
Real Estate Salesperson
Sampson Properties, Inc
2020.01 - Current
Bachelor of Science - Business Administration
Virginia Commonwealth University
Course Careers - Tech Sales - undefined
Course Careers Trained
- CSP - Certified Sales Professional
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