Lawanda Casnave
Lacombe
Summary
Dynamic professional with a proven track record at St. Tammany Parish School Board, enhancing student engagement and implementing effective teaching strategies. Excelled in team collaboration and problem-solving, achieving significant improvements in program delivery. Skilled in organizational leadership and adaptive learning, consistently driving positive outcomes and fostering inclusive environments.
Focused team-player, with experience providing top-notch clerical support, scheduling and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
17
17
years of professional experience
Work History
Educational Facilitator
St. Tammany Parish School Board
08.2022 - Current
- Identified areas in need of improvement and implemented solutions.
- Facilitated dialogue between participants, family, and program workers to provide best possible program and individualized program.
- Coordinated with special education professionals when appropriate to ensure accommodations were provided for students requiring additional support services.
- Supported students and individuals with issues, liaising between participants, families, and program executives about needs.
Bakery Manager Cake Decorator
Winn Dixie Supermarket
02.2008 - Current
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
- Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
- Coordinated catering orders for special events such as weddings or corporate functions while maintaining exceptional levels of customer satisfaction throughout the entire process.
Office Manager
Positive Concepts
05.2013 - 05.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Education
Associate of Applied Science - Medical Billing And Coding
Blue Cliff College of Alexandria
Alexandria, LA04-2023
Certificate of Technical Studies - Health Information Management Medical Coding
Blue Cliff College
Gulfport, MS04-2021
Skills
- Self-assessment
- Student engagement
- Collaborative learning
- Adaptive learning
- Teaching strategies
- Study skills
- Peer assessment
- Strong work ethic
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Organizational leadership
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Decision-making
- Professional ethics
- Team building
- Self motivation
- Conflict resolution
Timeline
Educational Facilitator
St. Tammany Parish School Board
08.2022 - Current
Office Manager
Positive Concepts
05.2013 - 05.2016
Bakery Manager Cake Decorator
Winn Dixie Supermarket
02.2008 - Current
Associate of Applied Science - Medical Billing And Coding
Blue Cliff College of Alexandria
Certificate of Technical Studies - Health Information Management Medical Coding
Blue Cliff College
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