Open To Work
Lawanda Frazier
Phenix City,US
Work Preference
Summary
Customer-focused professional adept at enhancing customer experiences through efficient order processing and effective communication. Experienced in inventory control and quality assurance, ensuring timely fulfillment and accuracy. Dedicated to fostering team collaboration to improve overall operational workflows. Dynamic retail and warehouse professional driving operational excellence through meticulous order management and proactive inventory oversight. Proven track record in enhancing customer satisfaction and team effectiveness by streamlining processes and ensuring product accuracy. Committed to fostering a collaborative work environment that prioritizes quality service. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Order Processor
Ankerpak
Columbus, US
05.2025 - Current
- Processed customer orders efficiently using order management software.
- Verified product availability and accuracy before shipment.
- Coordinated with warehouse staff to ensure timely order fulfillment.
- Assisted in maintaining inventory records and stock levels.
- Collaborated with team members to improve processing workflow.
- Handled product returns and exchanges following company procedures.
- Kept supervisor informed of any problems encountered while picking orders or unloading shipments.
- Organized stock shelves to ensure easy access when picking orders.
Sales Associate
Walmart
Phenix City, US
04.2023 - 12.2024
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Tracked sales performance metrics to identify trends in market place.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
Warehouse Worker
Stewart Plastic
Columbus, US
10.2023 - 11.2024
- Prepared orders quickly, pulling and packing products for quick shipment.
- Kept aisles clean, orderly and hazard-free.
- Moved products using conveyor belts and staged items to keep line moving.
- Received and printed orders using warehouse operating system.
- Lifted weights of up to 50lbs while minimizing risk of personal injury.
- Verify and maintain record on incoming and outgoing shipment involving inventory.
- Ensured compliance with safety regulations related to hazardous materials handling.
- Performed regular cycle counts to maintain accurate inventory records.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Processed outbound shipments, including packing and labeling products for delivery.
Personal Caregiver
Independent Contractor
Phenix City, US
03.2023 - 07.2024
- Assisted clients with daily living activities and personal hygiene routines.
- Administered prescribed medications and monitored client health conditions.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment for clients at all times.
- Documented client progress and reported changes to healthcare professionals.
- Coordinated transportation for medical appointments and social outings.
- Communicated effectively with family members regarding client care updates.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted patients with daily personal hygiene.
- Provided emotional support to clients and families during difficult times.
- Performed light housekeeping duties such as changing bed linens, washing dishes, vacuuming floors.
- Provided personal care and companionship to elderly clients in their homes.
- Assessed the physical condition of the client on a regular basis and reported any changes or concerns to family members.
- Prepared meals according to prescribed diets while monitoring fluid intake and output levels.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Kept detailed notes about the progress of each patient's health status.
- Followed care plan and directions to administer medications.
Personal Care Assistant
Home Instead Senior Care
Opelika, US
01.2019 - 07.2024
- Assisted clients with daily living activities and personal hygiene needs.
- Provided companionship and emotional support to enhance client well-being.
- Monitored client health and reported changes to nursing staff promptly.
- Administered medication as per care plans and instructions from healthcare providers.
- Maintained cleanliness and organization in clients' living spaces for comfort.
- Collaborated with family members to address clients' needs and preferences effectively.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
CNC Machine Operator
Aludyne
Columbus, US
12.2022 - 05.2023
- Used provided layout to make offsets and change tooling.
- Produced work in conformance with tight tolerances, accurately reading technical documentation and work orders.
- Achieved smooth surfaces and proper fits with skilled grinding, filing, and sanding.
- Set up machines (calibration, cleaning, etc).
- Control and adjust machine setting.
- Feed raw material or pacts to semi-automated machines.
- Inspect parts with precision and measuring tools.
- Test operation of machines periodically.
- Fix issues that might occur during the shift.
- Inspect finished workpieces to ensure conformance with specifications.
- Adjust machine settings to complete tasks accurately.
- Unload finished products from machines onto conveyors or other transport systems.
- Load raw materials into machines according to specified measurements.
Machine Operator
Campbell's Soup
Columbus, US
02.2010 - 02.2022
- Processed customer orders daily using internal ERP system, improving order throughput with measurable results.
- Coordinated shipping and inventory checks to reduce fulfillment errors and speed dispatch.
- Communicated order status to customers and sales teams, increasing transparency and reducing follow-ups.
- Resolved order discrepancies through cross-team troubleshooting, preventing recurring shipment delays.
- Monitored equipment performance to identify and address issues promptly.
- Operated production machinery to ensure efficient manufacturing processes.
- Collaborated with team members to optimize production workflows effectively.
- Conducted routine inspections to ensure product quality standards were met.
Education
Cornerstone Christian Correspondence -
TOWNSEND, GA01-2006
Skills
- Inventory control
- Product fulfillment
- Quality assurance
- Equipment operation
- Order management
- Order processing
- Team collaboration
- Machine calibration
- Machine operation
- Product picking
- Order picking and processing
- RF scanning devices
- Packing and shipping
- Machinery cleaning
- Breakdown troubleshooting
- Production preparation
Certification
- OSHA 10 General Industry Safety & Health
Timeline
Order Processor
Ankerpak
05.2025 - Current
Warehouse Worker
Stewart Plastic
10.2023 - 11.2024
Sales Associate
Walmart
04.2023 - 12.2024
Personal Caregiver
Independent Contractor
03.2023 - 07.2024
CNC Machine Operator
Aludyne
12.2022 - 05.2023
Personal Care Assistant
Home Instead Senior Care
01.2019 - 07.2024
Machine Operator
Campbell's Soup
02.2010 - 02.2022