Lawanda Reeders
Kansas City,MO
Summary
Dedicated professional with extensive experience in housekeeping at Rhode Way Inn, excelling in maintaining high cleanliness standards and guest satisfaction. Proven teamwork and deep cleaning expertise, effectively training staff and enhancing operational efficiency. Committed to delivering exceptional customer service while ensuring a safe and sanitary environment for all guests.
Motivated Housekeeper with 5 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.
Dependable Housekeeper with solid history of cleaning industry service.
Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.
Overview
22
22
years of professional experience
Work History
Housekeeper
Rhode Way Inn
03.2013 - 05.2018
- Supervised daily cleaning operations, ensuring high standards of cleanliness and guest satisfaction.
- Trained new staff on cleaning protocols and safety procedures to maintain operational efficiency.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Conducted regular inspections of guest rooms and common areas to uphold quality standards.
- Collaborated with front desk staff to address guest requests and resolve issues promptly.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cashier
Cefco Convenience Store
06.2008 - 07.2013
- Processed customer transactions accurately and efficiently, ensuring a seamless checkout experience.
- Maintained knowledge of store promotions and product locations to assist customers effectively.
- Managed cash register operations, including balancing drawers at shift end for accurate reporting.
- Provided exceptional customer service, resolving inquiries and complaints to enhance satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Prep Cook
Regency Manor Nursing Rehabilitation
09.1999 - 03.2008
- Prepared high-quality meals following dietary guidelines and resident preferences.
- Maintained cleanliness and organization in food preparation areas to ensure compliance with safety standards.
- Assisted in inventory management, tracking supplies, and minimizing waste during food prep activities.
- Collaborated with kitchen staff to streamline processes and improve meal service efficiency.
- Conducted regular equipment checks to ensure optimal functionality and safety in the kitchen environment.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Measured and mixed ingredients according to precise recipes for best results.
- Managed opening and closing shift kitchen tasks.
Dietary Aide
Heartland Nursing And Rehabilitation
02.1998 - 05.1999
- Prepared and served meals following dietary guidelines and resident preferences.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with kitchen staff to ensure timely meal delivery and presentation.
- Monitored food inventory levels, reporting shortages to management for replenishment.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
Cashier
Cefco Convenience Store
04.1996 - 05.1998
- Trained new staff on cash handling procedures and customer service best practices for team consistency.
- Implemented inventory management practices to reduce stock discrepancies and improve availability.
- Monitored sales trends to identify opportunities for upselling products during customer interactions.
- Developed streamlined checkout processes, reducing wait times and improving overall customer flow in store.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
GED -
Temple High School
Temple, TX05-1991
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Vacuuming and sweeping
- Mopping and sweeping
Timeline
Housekeeper
Rhode Way Inn
03.2013 - 05.2018
Cashier
Cefco Convenience Store
06.2008 - 07.2013
Prep Cook
Regency Manor Nursing Rehabilitation
09.1999 - 03.2008
Dietary Aide
Heartland Nursing And Rehabilitation
02.1998 - 05.1999
Cashier
Cefco Convenience Store
04.1996 - 05.1998
GED -
Temple High School