Lawanda Ruffin
Dallas,OR
Summary
Compassionate Mental Health Technician at Homewood Bound, skilled in crisis intervention and behavior management. Successfully enhanced patient well-being through effective de-escalation techniques and strong communication skills. Proven ability to observe behaviors and implement stress reduction strategies, fostering a safe and supportive environment for individuals in emotional distress.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mental Health Tech/Census Management
Homewood Bound
01.2016 - 12.2017
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Education
GED -
Self Taught
Dallas, TX12-2025
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Communication Skills
- Cashiering
- Data Management
- Team Work
- Public Speaking
- Basic Computer Skills
Certification
Facility Care Certification.
Timeline
Mental Health Tech/Census Management
Homewood Bound
01.2016 - 12.2017
GED -
Self Taught
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