LAWANDA SIMPSON
Lafayette,LA
Summary
I operate a logistics company currently servicing medical routes with SDS-Rx, and First Choice. I’m looking to take on additional small parcel contracts.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Independent Contractor
SDS-Rx
Lafayette, LA
02.2026 - Current
- Ensured compliance with safety regulations during transportation of sensitive materials.
- Managed multiple delivery routes simultaneously while maintaining high accuracy in service execution.
Independent Contractor
First Choice Couriers LLC.
Lafayette, LA
02.2026 - Current
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
Customer Service Representative
Conduent State and Local Solutions
Remote
01.2024 - 03.2026
- Managed high-volume call queues while maintaining service level agreements.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Comeaux High School
Lafayette, LA05.1996
Skills
- Achieved compliance with state regulations through maintenance of a valid Louisiana driver's license Protected patient privacy and confidentiality by upholding HIPAA regulations Established a track record of punctuality in all responsibilities
Certification
- Certified Job Owner- RxRelay Services
- Certified with HIPPA Privacy and Security, OSHA Bloodborne Pathogen
Timeline
Independent Contractor
SDS-Rx
02.2026 - Current
Independent Contractor
First Choice Couriers LLC.
02.2026 - Current
Customer Service Representative
Conduent State and Local Solutions
01.2024 - 03.2026
High School Diploma -
Comeaux High School