Lawanna Washington
Bellport,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
24
24
years of professional experience
Work History
Residential Support Specialist
Community Housing Innovations
03.2023 - Current
- Developed individualized plans for each client based on their needs and preferences.
- Referred residents to additional medical or community resources.
- Developed relationships built on trust so that residents felt comfortable discussing their feelings openly.
- Assisted with medication administration and monitored its effects on clients.
- Ensured a safe environment by conducting regular room inspections and maintaining security protocols.
- Maintained accurate records of client progress notes, treatment plans, incident reports, and discharge summaries.
- Monitored client behavior, documented daily activities, and reported any changes in condition or behavior to supervisors.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Dsp
IGHL
Center Moriches, NY
07.2022 - 03.2023
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Cooking breakfast/dinner;maintaining healthy diet,doing laundry,wiping down,sanitizing house throughout shifts,answering phone calls,driver running individuals to appointments and taking them out,go food shopping and restock,helping shower,take care of daily household chores,excited daily routines in a punctual matter
Team Dunkin Member
Dunkin' Donuts
Bellport, NY
12.2021 - 06.2022
- Troubleshot, tested, and diagnosed software and hardware issues on computers used by teens during events.
- Organized a variety of digital content relevant to the topics discussed at each event.
- Conducted research on new technologies that could be incorporated into future events.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Answered [Number] calls per shift to assist with customer questions and concerns. Answering phone calls cleaning,baking cooking food making drinks,sanitizing bathrooms,cleaning tables,windows,floors,taking order at cashier and window,serving and communicating with customers,collect and handing cash,and restock.
Homemaker Aide
Self Employed Services
Bellport, NY
01.2000 - 01.2010
- Vacuumed carpeted floors, mopped hard floors and dusted to help clients maintain clean, hygienic living space.
- Operated washing machines and dryers to provide clients with clean clothing and linens.
- Provided emotional support to both clients and family members during difficult times. Cooking/ cleaning,clothing and health shopping,helping children with school work,laundry,school activity's,make/run appointments,bathed children,read books,planned/shopped for and prepared healthy meals.
Education
GED -
Bellport High Skills
Bellport, NY06-2019
Skills
- Meal Preparation
- Safety awareness
- First-aid and CPR
- Personal care assistance Driver certified,Amap certified,leadership,creativity,organized,hard worker,Goal oriented,schedule management,communication,reliable,cleaning requirements,positive self-image,active listening,ability to work under pressure,work well with team,active listening,meal planning preparations,cleaning requirements
- Activity Planning
- Compassionate Care
- Client Transportation
Timeline
Residential Support Specialist
Community Housing Innovations
03.2023 - Current
Dsp
IGHL
07.2022 - 03.2023
Team Dunkin Member
Dunkin' Donuts
12.2021 - 06.2022
Homemaker Aide
Self Employed Services
01.2000 - 01.2010
GED -
Bellport High Skills