Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Lawler

DIAMOND BAR,CA

Summary

Driven and meticulous, excelled as a Data Entry Clerk/Receptionist at Mrs. Ania Hood's office, enhancing customer satisfaction through prompt inquiry resolution and data accuracy. Demonstrated exceptional attention to detail and independent work ethic, significantly improving organizational efficiency. Skilled in data entry and customer service, consistently delivered high-quality work. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

9
9
years of professional experience

Work History

Data Entry Clerk/Receptionist

Mrs. Ania Hood/Manager
01.2020 - 01.2024
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Sign Language Interpreter

Los Angeles Unified Sch District
06.2015 - Current

Volunteer

Education

Bachelor of Arts - Communication Studies

California State University - Dominguez Hills
Carson, CA
06.2011

Skills

  • Data Entry
  • Data accuracy
  • Accuracy and Attention to Detail
  • Customer Service-Oriented
  • Independent worker
  • Multi-line phone proficiency
  • Insurance processing
  • Identifying errors

Timeline

Data Entry Clerk/Receptionist

Mrs. Ania Hood/Manager
01.2020 - 01.2024

Sign Language Interpreter

Los Angeles Unified Sch District
06.2015 - Current

Bachelor of Arts - Communication Studies

California State University - Dominguez Hills
Monique Lawler