Summary
Overview
Work History
Education
Skills
Timeline
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Lawoena Brown

Abbeville,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations. Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.

Overview

6
6
years of professional experience

Work History

Advanced CMA

Wellpath
Abbeville, GA
11.2022 - Current
  • Demonstrated ability to perform advanced medical administrative duties such as coding, billing, and collections.
  • Prepared and maintained patient charts and records in accordance with HIPAA regulations.
  • Performed data entry into EMR system for patient demographics, clinical notes and billing information.
  • Educated patients on preventive care measures and treatment options available to them.
  • Maintained accurate documentation of patient progress notes, treatments plans, medications.
  • Assessed and monitored inmates' physical, psychological, and medical health conditions.
  • Provided nursing care to inmates with acute and chronic illnesses including diabetes, hypertension, HIV and AIDS, mental health disorders.
  • Maintained accurate records of patient care services rendered in compliance with facility policies and procedures.
  • Developed treatment plans based on assessments of patients' physical and psychological needs; provided follow-up care as necessary.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Educated patients on proper blood draw techniques.
  • Provided assistance to clinical staff during patient visits.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Documented patient information into electronic medical records system.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.
  • Responded quickly and effectively to emergency situations.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.

Pharmacy Technician

Walmart
Cochran, GA
03.2019 - 11.2021
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Managed filing of prescriptions, both electronically and manually.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Verified prescriptions and drug labels, documents and packages.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Education

Some College (No Degree) - Medical Assisting

Heiress Medical Academy
Douglas, GA

Some College (No Degree) - Phlebotomy

Heiress Medical Academy
Douglas, GA

Certificate - Pharmacy Technology

Central Ga Technical College
Macon, GA

Skills

  • Customer Service
  • Social Perceptiveness
  • Communication
  • Calm Under Pressure
  • First Aid/CPR
  • Time Management
  • Data Entry
  • Insurance Billing
  • Billing support
  • Regulatory Compliance
  • Order Verification
  • Pharmacy operations
  • Processing payments
  • Supporting pharmacy operations
  • HIPAA
  • Patient education and counseling
  • Patient-focused care
  • Medical Terminology
  • Indirect Patient Care
  • Phlebotomy
  • Pipetting
  • Chronic Disease Management
  • Patient Relations
  • Infection control procedures
  • Certified in Basic Life Support (BLS)
  • Catheter change and preparation
  • Direct Patient Care
  • Vital sign monitors
  • Blood collection
  • Venipuncture
  • Specimen handling
  • Sanitation and sterilization
  • Diagnostic Testing
  • Hemoglobin Testing
  • Venipuncture Expertise

Timeline

Advanced CMA

Wellpath
11.2022 - Current

Pharmacy Technician

Walmart
03.2019 - 11.2021

Some College (No Degree) - Medical Assisting

Heiress Medical Academy

Some College (No Degree) - Phlebotomy

Heiress Medical Academy

Certificate - Pharmacy Technology

Central Ga Technical College

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Lawoena Brown