Lawreen Sonier
Houston
Summary
Healthcare Administrative professional with 14 years of experience in patient billing and claims analysis, adept in Medicare billing and follow-up processes. Proficient in remote communication with insurance companies, ensuring accurate and efficient claims resolution.
Overview
12
12
years of professional experience
Work History
Commercial PCA (contract)
Sagility
Houston
09.2023 - 12.2024
- Managed comprehensive patient care responsibilities within a commercial setting at Sagility, including monitoring vital signs, administering medication, and providing emotional support to patients while maintaining high standards of care and compliance with healthcare regulations.
Claims Analyst
Aspirion
Houston
07.2022 - 08.2023
- Evaluate medical and worker's compensation claims to verify accuracy and completeness.
- Liaise with insurance companies and employers to confirm and update insurance carrier information.
- Facilitate the submission and processing of claims by ensuring all required information is accurate and current.
Patient Billing Representative
Acclara
Houston
01.2017 - 01.2018
- Managed inbound communications, addressing inquiries and processing payments for hospital and physician bills, ensuring customer satisfaction and efficient account resolution.
- Conducted outbound calls to patients and insurance companies, facilitating timely settlements of outstanding medical bills.
- Utilized hospital billing systems, EPIC and CUBS, to accurately handle billing transactions and update patient account information.
Patient Billing Specialist
Health Help
Houston
01.2014 - 01.2015
- Liaised with insurance providers to confirm coverage details for patient benefits, ensuring accurate communication of insurance provisions to patients.
- Coordinated with medical staff to clarify patient procedures, contributing to a streamlined pre-certification process.
- Verified procedural and diagnosis codes for patient authorizations, maintaining compliance with insurance requirements.
Patient Billing Representative
PFS Group
Houston
01.2013 - 01.2014
- Processed insurance and self-pay payments for patients and their guarantors, ensuring accurate financial transactions.
- Managed inbound and outbound communication with patients and healthcare providers to facilitate debt collection efforts.
- Coordinated with insurance companies by providing explanations of benefits to support claims processing and resolution.
Education
HS Diploma -
Westfield High School
01.2002
Skills
- Effective Customer Service Skills
- Able to Maintain Tasks in a High Volume
- Fast Paced Work Environment
- Strong Oral and Written Communication Skills
- Strong Organizational Skills
- Effective Problem Solving Skills
- Medical Billing
- Insurance Verification
- Epic
- CPT Coding
- Icd-10
- Icd-9
- EMR Systems
- Medical Coding
- Medical Scheduling
- 10-key Adding Machine
- Data Entry
Timeline
Commercial PCA (contract)
Sagility
09.2023 - 12.2024
Claims Analyst
Aspirion
07.2022 - 08.2023
Patient Billing Representative
Acclara
01.2017 - 01.2018
Patient Billing Specialist
Health Help
01.2014 - 01.2015
Patient Billing Representative
PFS Group
01.2013 - 01.2014
HS Diploma -
Westfield High School