Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lawrence Ambrose

Summary

Dynamic and reliable professional with experience at Marcus Theatres, excelling in customer service and crowd management. Demonstrated strong problem-solving and multitasking abilities, ensuring a seamless experience for guests. Committed to maintaining a clean and safe environment while effectively assisting with seating and ticketing procedures to enhance overall customer satisfaction.

Developed strong customer service and organizational skills in dynamic theatre environment. Excelled in managing crowd flow and ensuring positive patron experience. Now seeking to transition into new field, leveraging these transferrable skills to contribute effectively in different setting.

Positive, friendly, and reliable individual with passion for providing exceptional customer service. Knowledge of ticketing systems and event logistics, coupled with excellent communication skills. Committed to creating welcoming and enjoyable experience for all patrons.

Overview

1
1
year of professional experience

Work History

Theatre Usher

Marcus Theatres
04.2021 - 02.2022
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
  • Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
  • Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
  • Provided guidance on seating and ticketing procedures to increase customer satisfaction.

Education

High School Diploma -

Seeds of Health
665north60th Street
05-2025

Skills

  • Flexibility
  • Emergency procedures
  • Assertiveness
  • Seating assistance
  • Cleaning and sanitizing
  • Facility maintenance
  • Environmental management
  • Problem-solving
  • Time management
  • Listening skills
  • Multitasking Abilities
  • Reliability

Timeline

Theatre Usher

Marcus Theatres
04.2021 - 02.2022

High School Diploma -

Seeds of Health