Lawrence Barbary
Olathe
Summary
Dynamic claims adjuster with expertise in managing complex claims and implementing process improvements. Proven ability to train and mentor teams, driving efficiency and compliance in the claims handling process.
Overview
1
1
Certification
19
19
years of professional experience
Work History
General Adjuster
Farmers Insurance Exchange
Olathe, KS
05.2024 - 07.2026
- Evaluated and resolved complex insurance claims, ensuring compliance with company policies and regulations.
- Collaborated with policyholders to gather necessary documentation for claim processing and assessments.
- Conducted thorough investigations of claims, identifying fraud indicators and mitigating risk exposure.
- Streamlined claims processing workflows, enhancing efficiency and reducing turnaround times for client resolutions.
- Managed claims involving material misrepresentation, attorney representation and examinations under oath.
Claims Adjuster Auto Total Loss
Farmers Insurance Exchange
Olathe, KS
08.2023 - 05.2024
- Evaluated insurance claims to determine validity and appropriate compensation amounts.
- Analyzed coverage details and policy limitations to ensure accurate claims resolution.
- Evaluated vehicle repair costs compared to total loss values and determined the best course of action for the claim.
Auto Claims Supervisor
Farmers Insurance Exchange
Olathe, KS
01.2022 - 08.2023
- Supervised daily operations of claims processing, ensuring compliance with company policies and procedures.
- Mentored team members on best practices in claims handling and customer service excellence.
- Implemented process improvements that enhanced claim turnaround times and customer satisfaction ratings.
- Analyzed complex claims to identify discrepancies and facilitate resolution strategies effectively.
Property Theft Claims Adjuster
Farmers Insurance Exchange
Olathe, KS
08.2013 - 12.2021
- Evaluated claims to determine liability and coverage under policy terms.
- Collaborated with policyholders and service providers to gather necessary documentation.
- Analyzed loss data to identify trends and improve claims handling processes.
- Mentored junior adjusters on best practices in claims management and customer service.
- Investigated claims for potential fraud issues.
Senior Property Claims Adjuster
Farmers Insurance Exchange
Olathe, KS
05.2012 - 08.2013
- Documented findings in detailed reports, maintaining accuracy for future reference.
- Mentored junior adjusters on best practices in claims evaluation and customer service.
- Implemented process improvements that increased efficiency in claim handling workflows.
- Led training sessions for staff on new software tools enhancing claims processing accuracy.
Property Claims Reviewer
Farmers Insurance Exchange
Olathe, KS
03.2011 - 05.2012
- Developed training materials for new staff, enhanced onboarding efficiency and understanding of claims processes.
- Analyzed claim documentation for accuracy and completeness, ensuring adherence to regulatory standards.
- Collaborated with adjusters to provide insights on claims handling best practices and process improvements.
Property Claims Adjuster
Farmers Insurance Exchange
Olathe, KS
08.2009 - 03.2011
- Analyzed property damage claims to determine coverage and settlement amounts.
- Evaluated loss reports, ensuring compliance with company policies and state regulations.
- Collaborated with contractors and vendors to assess repair estimates and timelines.
- Communicated effectively with policyholders to address inquiries and provide claim status updates.
Auto Liability Adjuster
Farmers Insurance Exchange
Olathe, KS
06.2007 - 08.2009
- Evaluated auto liability claims to determine coverage and settlement options.
- Collaborated with policyholders, legal teams, and third-party vendors to resolve disputes.
- Analyzed loss data to identify trends and recommend process improvements.
- Led training sessions for new adjusters on claim handling procedures and best practices.
Education
Bachelor of Arts - History
University of Kansas
Lawrence, KS05-2007
Skills
- Claims investigation
- Property valuation
- Damage assessment
- Policy interpretation
- CPCU designations INS, AIS, AIC
Certification
CPCU - completed designations: INS, AIS, AIC
Timeline
General Adjuster
Farmers Insurance Exchange
05.2024 - 07.2026
Claims Adjuster Auto Total Loss
Farmers Insurance Exchange
08.2023 - 05.2024
Auto Claims Supervisor
Farmers Insurance Exchange
01.2022 - 08.2023
Property Theft Claims Adjuster
Farmers Insurance Exchange
08.2013 - 12.2021
Senior Property Claims Adjuster
Farmers Insurance Exchange
05.2012 - 08.2013
Property Claims Reviewer
Farmers Insurance Exchange
03.2011 - 05.2012
Property Claims Adjuster
Farmers Insurance Exchange
08.2009 - 03.2011
Auto Liability Adjuster
Farmers Insurance Exchange
06.2007 - 08.2009
Bachelor of Arts - History
University of Kansas