Lawrence Di Lorenzo
Maidsville,West Virginia
Summary
Dynamic Fulfillment Expert at Target with proven packing expertise and exceptional time management skills. Consistently exceeded performance metrics while enhancing customer satisfaction through efficient shipping coordination. Adaptable and proactive, I trained new hires and fostered collaboration across departments, ensuring a knowledgeable workforce dedicated to quality results.
Overview
14
14
years of professional experience
Work History
Fulfillment Expert
Target
Morgantown, WV
11.2021 - Current
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
Host
Chili's Restaurant
Wesley Chapel, FL
06.2018 - 02.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Security Officer
Admiral Security Services, Inc.
Tampa, FL
07.2011 - 05.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Education
Associate Degree In Health Management -
ITT-Technical Institute
Tampa, FLHigh School Diploma - General Studies
Leto High School
Tampa, FL05.2008
Skills
- Packing expertise
- Shipping coordination
- Time management
- Product packaging
- Shipment preparation
- Order picking
- Loading and unloading
- Warehouse safety
Timeline
Fulfillment Expert
Target
11.2021 - Current
Host
Chili's Restaurant
06.2018 - 02.2020
Security Officer
Admiral Security Services, Inc.
07.2011 - 05.2018
Associate Degree In Health Management -
ITT-Technical Institute
High School Diploma - General Studies
Leto High School