Lawrence Gregory Dyson Jr, B.B.A
Kentwood,Louisiana
Summary
Results-driven operations executive with 15+ years of leadership experience managing high-volume restaurant operations that drive growth, build high-performing teams, and deliver exceptional guest experiences. Proven ability to lead multi-unit organizations with annual volumes up to $10 million, generate $450,000 in sales growth, develop future leaders, open new locations, and execute turnaround strategies that improve profitability and operational excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager of New Store Openings
Jack's Family Restaurants
01.2026 - Current
- Lead new restaurant openings by establishing operational standards, training systems, staffing execution, and leadership accountability from launch.
- Travel to multiple locations to support operational performance, leadership development, and culture alignment across assigned markets.
- Train and develop new and existing General Managers, Assistant Managers, and shift leaders through structured coaching and hands-on operational support.
- Diagnose operational deficiencies within underperforming locations and implement corrective action plans to improve service, food quality, labor management, and profitability.
- Develop internal leadership pipelines by identifying high-potential talent and creating growth opportunities for advancement.
Director of Operations
Chick-fil-A, Covington, LA
Covington, LA
01.2024 - 01.2026
- Directed daily kitchen operations for a high-volume location with a focus on food quality, safety, and speed of service.
- Increased hourly car count from 145 to 190 through improved systems, team training, and operational flow.
- Generated $450,000 in annual sales growth through catering expansion, digital sales strategies, and operational improvements.
- Successfully executed a $30,000 catering event that resulted in the renewal of an annual catering contract.
- Reduced waste from 0.98% to 0.75% through strategic inventory management and operational accountability.
- Enhanced labor efficiency by aligning staffing models to business demand, saving an average of 12 labor hours weekly.
Area Training Manager
KBP Foods, Fort Worth, TX
Fort Worth, TX
10.2020 - 01.2024
- Oversaw training and operational compliance across 33 restaurant locations.
- Supported operational leadership impacting more than 500 team members and managers.
- Executed large-scale leadership development programs across multiple markets.
- Conducted operational assessments and coaching initiatives to improve restaurant performance, culture, and guest experience.
- Partnered with field leaders to strengthen execution, accountability, and operational results.
Certified Training General Manager
Taco Bell, Baton Rouge, LA
Baton Rouge, LA
02.2010 - 10.2020
- Managed a $3.2 million annual operation generating $680,000+ weekly sales.
- Led staffing, budgeting, scheduling, inventory management, and training.
- Developed future leaders and contributed to 18 management promotions throughout career.
- Maintained strong food, cost, and guest satisfaction results.
- Demonstrated 10 years of leadership, stability, and operational consistency within the same organization.
Education
Bachelor of Business Administration (B.B.A.) - Hospitality Management
Charter University
06.2026
Skills
- Multi-Unit Operations
- P&L Management
- Revenue Growth
- Leadership Development
- New Store Openings
- Restaurant Turnarounds
- Labor Optimization
- Food Cost Management
- Operational Excellence
- Team Building
- Training & Coaching
- Strategic Planning
Certification
- ServSafe Manager
- OSHA 30-Hour
- CPR/AED Certified
PROFESSIONAL HIGHLIGHTS
- REVENUE GROWTH: Generated $450,000 in annual sales growth through catering expansion and digital sales strategies.
- LEADERSHIP DEVELOPMENT: Promoted 18 managers into leadership positions throughout career.
- MULTI-UNIT LEADERSHIP: Supported 33 locations through operational assessments and coaching.
- HIGH-VOLUME OPERATIONS: Managed operations generating $10 million annually and 500,000+ weekly sales.
Timeline
Manager of New Store Openings
Jack's Family Restaurants
01.2026 - Current
Director of Operations
Chick-fil-A, Covington, LA
01.2024 - 01.2026
Area Training Manager
KBP Foods, Fort Worth, TX
10.2020 - 01.2024
Certified Training General Manager
Taco Bell, Baton Rouge, LA
02.2010 - 10.2020
Bachelor of Business Administration (B.B.A.) - Hospitality Management
Charter University