LAWRENCE Estrada
San Gabriel,CA
Summary
Office Administrator with a proven track record at DR. LYNN RAMIREZ MD, INC, excelling in time management and customer relationship management. Enhanced patient flow and administrative efficiency through effective scheduling and communication strategies, while ensuring compliance in document handling. Recognized for fostering team collaboration and improving operational processes.
I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Belief in God and a deep spiritual life is important for me to foster and share with others
Overview
15
15
years of professional experience
2
2
Languages
Work History
Office Administrator
DR. LYNN RAMIREZ MD, INC
Burbank, CA
11.2017 - Current
- Coordinated daily office operations, ensuring smooth patient flow and timely administrative support.
- Managed appointment scheduling, calendar changes, and front-desk communications with accuracy and professionalism.
- Oversaw medical records filing, document tracking, and confidential data handling for compliance.
- Processed insurance paperwork, referrals, and authorizations to support efficient patient service.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
Director of Faith Formation
DIOCESE OF ORANGE
SANTA ANA, CA
06.2011 - 10.2017
- Led diocesan faith formation initiatives supporting parish catechesis, sacramental preparation, and disciple development.
- Coordinated curriculum resources and formation programs aligned with Catholic teaching and diocesan pastoral goals.
- Partnered with parish leaders to strengthen implementation of faith formation practices across ministries.
- Developed training materials for catechists, volunteers, and ministry teams to improve program consistency.
- Oversaw planning and logistics for retreats, workshops, and faith formation events.
- Ensured compliance with diocesan safe environment policies by providing training for all staff members working within the ministry setting.
- Coordinated family-oriented service projects that promoted social justice awareness while reinforcing core Catholic values.
- Developed strategies to engage parents as primary educators in their children''s faith formation process.
- Revitalized religious education curriculum to better align with the needs of diverse age groups and learning styles.
- Designed comprehensive sacramental preparation processes, ensuring adherence to diocesan guidelines and proper catechesis.
- Led the planning and execution of special liturgical celebrations related to sacramental preparation milestones.
- Recruited and trained a diverse team of dedicated volunteers to assist in various aspects of faith formation programs.
- Collaborated with clergy, staff, and volunteers for successful execution of faith formation events and initiatives.
Education
MASTERS OF DIVINITY - Theology
ST. JOHN'S SEMINARY
Camarillo, CABachelor of Arts - Philosophy
ST. JOHN'S SEMINARY
Camarillo, CASkills
- Time management
- Office administration
- Administrative support
- Database entry
- Verbal communication
- Mail handling
- Telephone reception
- Document scanning
- Customer relationship management (CRM)
- Scheduling appointments
- Calendar management
- Managing office supply inventory
Accomplishments
Faith Formation director of the largest program in the Diocese of Orange. Coordinating sacrament preparation for children and young people to receive 1st Communion, Confirmation. Prepare children and adults for Baptism.
I taught parent sessions in English and Spanish on subjects to enrich their faith life.
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Office Administrator
DR. LYNN RAMIREZ MD, INC
11.2017 - Current
Director of Faith Formation
DIOCESE OF ORANGE
06.2011 - 10.2017
MASTERS OF DIVINITY - Theology
ST. JOHN'S SEMINARY
Bachelor of Arts - Philosophy
ST. JOHN'S SEMINARY