Lawrence Fennell
Kerrville,Texas
Summary
Dynamic leader with a proven track record at Ameritex Machine & Fabrication, enhancing company performance through strategic planning and organizational leadership. Excelled in customer communications and technical writing, achieving significant improvements in customer satisfaction and operational efficiency. Skilled in engineering specification interpretation, adept at steering teams towards exceeding goals with a focus on quality and innovation. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and customer relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
11
11
years of professional experience
Work History
President
Ameritex Machine & Fabrication
05.2015 - 06.2018
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
Sales Manager
Ameritex Machine & Fabrication
11.2010 - 10.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Quality Manager
Ameritex Machine & Fabrication
09.2009 - 10.2010
- Improved product quality by implementing stringent inspection processes and quality control measures.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
Manufacturing Designer
Ameritex Machine & Fabrication
09.2007 - 08.2009
- Developed comprehensive project plans outlining goals, timelines, resources required, and potential risks for efficient execution from inception to completion of each project.
- Optimized supply chain operations through strategic sourcing and procurement initiatives, reducing overall lead times and costs associated with material acquisition.
- Managed multiple projects simultaneously, ensuring all deadlines were met without compromising on quality or cost targets.
- Developed standardized work instructions, ensuring consistent product quality across all production lines.
- Utilized CAD software for detailed design of manufacturing systems, improving overall process efficiency.
Education
Computer Science For Business
Devry Institute of Technology
Irving, TexasSkills
- Leadership Team Building
- Organizational Leadership
- Strategic Planning
- Customer Communications
- Engineering Specification Interpretation
- Technical Writing
Timeline
President
Ameritex Machine & Fabrication
05.2015 - 06.2018
Sales Manager
Ameritex Machine & Fabrication
11.2010 - 10.2015
Quality Manager
Ameritex Machine & Fabrication
09.2009 - 10.2010
Manufacturing Designer
Ameritex Machine & Fabrication
09.2007 - 08.2009
Computer Science For Business
Devry Institute of Technology
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