Open To Work
Lawrence Ferrer
Moose Jaw,SK
Work Preference
Summary
Resourceful Team Support Specialist known for high productivity and efficient task completion. Possess specialized skills in project management, technical support, and interdepartmental communication. Excel in problem-solving, teamwork, and adaptability to ensure smooth operational flow and enhanced team collaboration.
Overview
33
33
years of professional experience
Work History
Destination Specialist
Goway Travel Canada
, Canada
11.2024 - Current
- Design customised travel itineraries based on client preferences and budget
- Consult with clients to identify travel needs and expectations
- Maintain in-depth knowledge of destinations (attractions, accommodation, transport, culture, local regulations)
- Managed inquiries, changes, cancellations, and special requests to ensure client satisfaction
- Met sales targets while generating new business opportunities through proactive client engagement
- Prepared accurate quotations, proposals, and travel documents to facilitate seamless travel planning
Business Development Manager
Satguru Travel PH
Makati, Philippines
09.2023 - 05.2024
General Manager
Dorak Asia
Makati, Philippines
03.2023 - 06.2023
- Utilized Amadeus, Sabre, and Galileo for efficient reservations and ticketing processes.
- Led team in achieving collaborative objectives during projects.
- Directed daily operations and ensured alignment with organizational goals.
- Managed cross-functional teams to enhance collaboration and efficiency.
- Developed strategic plans to drive business growth and market expansion.
Operations Manager
2 Africa Safaris Inc.
Makati, Philippines
07.2022 - 01.2023
General Manager
Colz Travel and Tours
Mandaluyong, Philippines
04.2021 - 01.2022
Commercial Services Manager
Marsman Drysdale Travel Inc.
Antipolo, Philippines
08.2016 - 02.2020
Product Development Manager
All About Travel and Tours
Singapore, Singapore
02.2016 - 07.2016
Senior Travel Consultant
Scenic Travel and Tours
Singapore, Singapore
01.2011 - 09.2015
Admin and Documentation Executive
BCD Travel
Singapore, Singapore
05.2010 - 12.2010
Travel Consultant
Holiday Tours and Travel
Makati City, Philippines
01.2005 - 04.2010
OIC Foreign Tours Department
Marsman Tours and Travel Corp
Makati City, Philippines
01.2002 - 12.2004
Account Manager
Marsman Tours and Travel Corp
Makati City, Philippines
01.1999 - 12.2001
Reservation Officer
Marsman Tours and Travel Corp
Makati City, Philippines
05.1993 - 12.1998
Education
B.S - TOURISM
University of Santo Tomas
Makati, PhilippinesSkills
- Travel itinerary design
- Destination knowledge
- Itinerary management
- Reservation systems expertise
- Reservation systems
- Client consultation
- Upselling strategies
- Customer relationship management
- Market analysis
- Attention to detail
- Effective communication
- Collaboration techniques
Timeline
Destination Specialist
Goway Travel Canada
11.2024 - Current
Business Development Manager
Satguru Travel PH
09.2023 - 05.2024
General Manager
Dorak Asia
03.2023 - 06.2023
Operations Manager
2 Africa Safaris Inc.
07.2022 - 01.2023
General Manager
Colz Travel and Tours
04.2021 - 01.2022
Commercial Services Manager
Marsman Drysdale Travel Inc.
08.2016 - 02.2020
Product Development Manager
All About Travel and Tours
02.2016 - 07.2016
Senior Travel Consultant
Scenic Travel and Tours
01.2011 - 09.2015
Admin and Documentation Executive
BCD Travel
05.2010 - 12.2010
Travel Consultant
Holiday Tours and Travel
01.2005 - 04.2010
OIC Foreign Tours Department
Marsman Tours and Travel Corp
01.2002 - 12.2004
Account Manager
Marsman Tours and Travel Corp
01.1999 - 12.2001
Reservation Officer
Marsman Tours and Travel Corp
05.1993 - 12.1998
B.S - TOURISM
University of Santo Tomas