The New York State Police training has honed my expertise in emergency response and law enforcement techniques. While demonstrating professionalism and exceptional organizational skills, I've also significantly contributed to team success and safety protocols. My background also includes a strong foundation in communication, vital for effective teamwork and community interaction.
Overview
3
3
years of professional experience
Work History
Recruit
New York State Police
07.2024 - 11.2024
Basic radio communication
Certified in baton usage
Certified in Taser 7 Usage
Fingerprinting procedures
Crimes against people
High risk traffic stops procedures
Vehicle inventory procedures
Basic vehicle and traffic violation stops
American Heart Association Training
Emergency Vehicle Operations Course training
Stalker Directional Sensing Radar user certified
Arrest overviews
Body Warn Camera Training Axon
New York State arrest procedures
Defensive Tactics
Riot Training
Internship
NYPD 122 Precinct
07.2023 - 08.2023
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Greeting walk ins
Assisted in completing incident reports on the computer.
Internship
NYPD Highway 5 Unit
07.2022 - 08.2022
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Stocker
Dick's Sporting Goods, Inc
12.2021 - 02.2022
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Moved merchandise using pallet jacks and hand trucks.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Improved customer satisfaction by promptly locating items and providing product information.
Assisted customers with special requests, enhancing their shopping experience at the store.
Facilitated smoother store openings by stocking necessary products before each shift.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Kept work areas neat, clean and free from debris.
Greeted store customers and discussed needs.
Customer Service
CVS
07.2021 - 08.2021
Enhanced customer satisfaction by providing timely and accurate information on products and services.
Offered additional resources or referrals to customers as needed, demonstrating commitment to their satisfaction beyond the initial interaction.
Facilitated successful cross-departmental communication to ensure seamless coordination in resolving customer inquiries.
Resolved customer complaints with empathy and professionalism, ensuring repeat business.
Delivered prompt service to prioritize customer needs.