Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lawrence Genovese

Staten Island,NY

Summary

The New York State Police training has honed my expertise in emergency response and law enforcement techniques. While demonstrating professionalism and exceptional organizational skills, I've also significantly contributed to team success and safety protocols. My background also includes a strong foundation in communication, vital for effective teamwork and community interaction.

Overview

3
3
years of professional experience

Work History

Recruit

New York State Police
07.2024 - 11.2024
  • Basic radio communication
  • Certified in baton usage
  • Certified in Taser 7 Usage
  • Fingerprinting procedures
  • Crimes against people
  • High risk traffic stops procedures
  • Vehicle inventory procedures
  • Basic vehicle and traffic violation stops
  • American Heart Association Training
  • Emergency Vehicle Operations Course training
  • Stalker Directional Sensing Radar user certified
  • Arrest overviews
  • Body Warn Camera Training Axon
  • New York State arrest procedures
  • Defensive Tactics
  • Riot Training

Internship

NYPD 122 Precinct
07.2023 - 08.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Greeting walk ins
  • Assisted in completing incident reports on the computer.

Internship

NYPD Highway 5 Unit
07.2022 - 08.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Stocker

Dick's Sporting Goods, Inc
12.2021 - 02.2022
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Moved merchandise using pallet jacks and hand trucks.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Facilitated smoother store openings by stocking necessary products before each shift.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Kept work areas neat, clean and free from debris.
  • Greeted store customers and discussed needs.

Customer Service

CVS
07.2021 - 08.2021
  • Enhanced customer satisfaction by providing timely and accurate information on products and services.
  • Offered additional resources or referrals to customers as needed, demonstrating commitment to their satisfaction beyond the initial interaction.
  • Facilitated successful cross-departmental communication to ensure seamless coordination in resolving customer inquiries.
  • Resolved customer complaints with empathy and professionalism, ensuring repeat business.
  • Delivered prompt service to prioritize customer needs.
  • Stock items on shelves
  • Clean and organize shelves

Education

Bachelor of Science - Criminal Justice

St. John's University
Jamaica, NY
05-2024

Skills

    -Leadership

    -Professionalism

    -Communication

    -Organization

Timeline

Recruit

New York State Police
07.2024 - 11.2024

Internship

NYPD 122 Precinct
07.2023 - 08.2023

Internship

NYPD Highway 5 Unit
07.2022 - 08.2022

Stocker

Dick's Sporting Goods, Inc
12.2021 - 02.2022

Customer Service

CVS
07.2021 - 08.2021

Bachelor of Science - Criminal Justice

St. John's University
Lawrence Genovese