Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lawrence Hughes

West Hollywood,CA

Summary

I am a former division 1AA football player at the University of San Diego, where I developed a passion for fitness. I've been fortunate to gain over 8 years of customer service experience which I believe can help me in any profession. Embracing new challenges, helping people succeed, & inspiring others are all things that are extremely important to me.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

SUR Restaurant and Bar
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Zinqué
05.2021 - 05.2024
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, roll ups & assist other servers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Provided service for large parties (25 guests & up).

Server

PF Changs Restaurant
09.2014 - 03.2020
  • Provided an optimal dining experience for guests while making sure I hit our service steps in my own unique way.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Noted special patron requests and followed up with kitchen to confirm delivery.

Education

Bachelor of Arts - Communications

University of San Diego
San Diego, CA

Associate of Arts - Liberal Arts And General Studies

Laney College
Oakland, CA

Skills

  • Making guests feel welcomed
  • Guest Engagement
  • Problem-solving skills
  • Multitasking Abilities
  • Excellent Communication
  • Passion for fitness
  • Self-Motivated
  • Strong Work Ethic
  • Cash Handling

Certification

  • Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
  • Alcohol Server Certification - Training for Intervention Procedures (TIPS).

Timeline

Server

SUR Restaurant and Bar
08.2024 - Current

Server

Zinqué
05.2021 - 05.2024

Server

PF Changs Restaurant
09.2014 - 03.2020

Associate of Arts - Liberal Arts And General Studies

Laney College

Bachelor of Arts - Communications

University of San Diego

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Lawrence Hughes