LAWRENCE JANES
UPS
Davenport,FL
2027
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Preload Manager
- Supervised daily preload operations to ensure timely package processing.
- Trained new employees on safety protocols and operational procedures.
- Monitored workflow efficiency and identified areas for process improvement.
- Coordinated with management to optimize resource allocation during peak times.
- Implemented training programs that enhanced team performance and productivity.
- Ensured compliance with safety regulations and company policies throughout operations.
- Conducted regular audits of equipment and processes to maintain quality standards.
- Developed strategies to minimize delays and improve overall service delivery.
- Mentored new hires on company policies and procedures, ensuring successful integration into the team and adherence to best practices from day one.
- Conducted performance evaluations for staff members, identifying areas for improvement and developing action plans for growth.
- Coordinated daily activities with cross-functional teams, ensuring seamless operations and timely deliveries.
- Reduced employee turnover by cultivating a positive work environment and addressing staff concerns in a timely manner.
- Enhanced team performance by conducting regular training sessions, setting clear expectations, and providing constructive feedback.
- Monitored equipment maintenance schedules to ensure minimal downtime due to malfunctions or repairs; coordinated replacements as necessary.
- Optimized loading methods to maximize trailer space utilization while maintaining package integrity during transit.
- Enforced compliance with regulatory requirements such as OSHA standards, minimizing potential fines or penalties related to safety violations or non-compliance incidents.
- Implemented safety protocols to maintain a secure workplace, reducing workplace accidents significantly.
- Managed scheduling of employees, ensuring adequate staffing levels were maintained during peak periods or absences.
- Utilized data analysis to identify trends in productivity and make informed decisions regarding process improvements.
- Developed strong relationships with drivers to facilitate smooth handoffs of packages between shifts.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Assigned tasks to team members to complete within designated time frames.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Enforced team adherence to safety regulations and protocols.
- Met or exceeded production goals and objectives by following strict procedures.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
Preload Supervisor
14 Years 3 Months- Preload supervisor at Davenport UPS location.
- Promoting excellent service through our company expectations in a fast paced environment daily.
- Displaying the ability to make quick decisions.
- Running a successful operation meeting three main goals. Safety, Service and Production.
- Supervise 7-20 part time supervisors, which indirectly supervise up to 300 employees
- Review daily action plans and come up with new ones to achieve the most success.
- Responsible for continuous, quality training for new and senior employees.
- Motivate employees to be successful each and every day.
Program Coordinator
5 Years 9 Months- Promoted to Program Coordinator/Site Supervisor in 2013.
- Promoted to Assistant Coordinator in 2012
- Ran a before and after school program that focuses on safety and organized activities.
- Promoting our program and brand while delivering customer service.
- Supervised between 5-16 employees daily.
- Prepare activity schedules and staff work schedules.
- Train and develop new and veteran staff members.
- Balanced a monthly balance on an income, outcome, revenue format.
- Responsible for as many as 250 kids on a daily.
- Submitting reports; including payroll variances and outcome reports.
- Coach, advise, counsel and mentor students, staff and sometimes parents.
- Promoting and displaying company characteristics; Respect, Responsibility, Honesty, Caring and Faith.
Team Member
1 Year- Promoted to crew lead after a few months.
- Developed numerous skills to ensure customer satisfaction.
- Preformed daily inventory checks.
- Organized store displays.
Education
Associate Degree - Applied Science Degree, General AA Degree
Skills
Oracle Trained
Salesforce Trained
Fluent with word document programs i.e. excel
Standard operating procedures
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Workplace safety
Excellent communication
Critical thinking
Computer skills
Clear communication
Email and phone communication
Team collaboration
Team leadership
Machine operation
Decision-making
Adaptability and flexibility
Effective communication
Problem resolution
Organizational skills
Operational efficiency
Employee supervision
Team management
Team building
Labor management
Warehouse management
Interpersonal skills
Analytical thinking
Accomplishments
- Received “Un-Sung Hero” Award, YMCA of Central Florida 2016
Timeline
Preload Supervisor
UPS
05.2012 - 2023Read More
Program Coordinator
YMCA of Central Florida
08.2011 - 05.2017Read More
Team Member
Burger King
02.2010 - 02.2011Read More
Valencia College
Associate Degree from Applied Science Degree, General AA Degree
Read More
Preload Manager
UPS
2023 - CurrentRead More