Strategic leader offering skills in Management and Engineering. An innovative and enthusiastic well-versed in implementing process improvements for Loma Linda University health.
Overview
37
37
years of professional experience
Work History
ISP Manager
Charter Communications Inc
Indio, California
07.2024 - 09.2025
Managed team operations to ensure smooth service delivery.
Developed training programs for staff to enhance performance.
Oversaw project implementation and compliance with company standards.
Coordinated cross-departmental communication to streamline workflows.
Facilitated regular team meetings to discuss progress and challenges.
Monitored staff performance and addressed issues.
Coached, mentored and trained team members in order to improve their job performance.
Cable TV Engineer
Loma Linda University Health Care
San Bernardino, CA
11.2018 - 07.2024
Responsible for the Headend and Distribution of Cable TV Plant.
Safety coordinator for Cable TV & Media Services
Responsible for IP TV services
planning, Designing and Budgeting for new projects
Train and supervise new team members
Network Operations Technician II
Spectrum
City of Los Angeles, CA
11.2006 - 11.2018
Responsible for Maintaining, Configuring, Supporting content through Cisco DCM's (Digital Content Manger) from the Headend to Hubsites.
Responsible for Maintaining Configuring, Scheduling the National EAS system.
Creating Reviewing the Maintenance Operation Procedure's for all Maintenance work.
Supporting On Call Rotation
Responsible for deployment and installation of LAN's WAN's, routers, Switches and other Network hardware.
Perform upgrades, Patches to new and existing hardware with in the Network.
Boatswain's Mate
United States Navy, USN
San Diego, CA
10.2001 - 11.2006
Contributed to boat operations by standing watch in lookout, helmsman and boatswain's mate positions.
Prepared for underway operations by repairing, maintaining and stowing equipment.
Trained and supervised personnel handling shipboard maintenance functions.
Responded to onboard operational and medical emergencies with calm, level-headed approach.
Managed cargo loading and unloading to meet schedules and keep vessels balanced.
Coordinated landing signals for helicopters on ship
Purchased, organized and maintained supplies and equipment for efficient operations.
Oversaw ship operations during travel and kept watch for hazards.
Inspected equipment and completed basic repairs to maintain safety and efficiency of each trip.
Adhered to safety protocols when launching, operating and landing large marine craft to protect crew, equipment and vessels.
Served in Operation Iraq Freedom with VBSS Team.
Network Operations Technician
AT&T Broadband
Culver City, CA
02.1999 - 10.2001
Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
Installed and managed connected hardware and application components to assure nonstop environment operations.
Verified proper working order of hardware and peripherals.
Maintain and Monitor and repair Voice, Video and Data within the Headend.
Monitor and Install Satellites from Broadcasters and Uplinks Company's.
Maintenance Technician II
MediaOne TV
Culver City, CA
01.1997 - 10.1999
Maintained clear and safe workspace areas to meet OSHA standards.
Installed new systems, replacement parts and components to maintain proper operation.
Maintain Fiber Nodes for forward and return services
Maintain Cable TV Distribution.
Perform FCC Test and requirements
Support On CAll
Cable TV Installation Technician
Century Cable
City of Los Angeles, CA
11.1988 - 12.1997
Installed outlets, drops, converters, modems and digital terminals.
Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
Taught customers basic use of equipment based on service package and answered questions.
Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
Repaired equipment to support continual service.
Trained customers on equipment use, setup procedures and troubleshooting strategies.
Produced components based upon blueprints and specific technical requirements.
Measured signal strength at utility poles.
Anticipated and analyzed common connectivity workflow problems.
Education
Bachelor of Science - Information Technology
University of Phoeniz
Phoenix, AZ
05.2013
Bachelor of Arts - Computer Networking And Telecommunications
Mount Sierra College
Monrovia, CA
01.2001
Certification - Cable TV
National Cable TV Institute
Culver City, CA
Certifcation of Completion - Pro Centric Design
LG Electronics
Chicago, IL
11.2021
Skills
Training & Development
Customer service
Maintenance & Repair
Time Management
Organizational skills
Troubleshooting
Microsoft Office
Excell spreadsheets
PowerPoint
Field Strength Meters
Timeline
ISP Manager
Charter Communications Inc
07.2024 - 09.2025
Cable TV Engineer
Loma Linda University Health Care
11.2018 - 07.2024
Network Operations Technician II
Spectrum
11.2006 - 11.2018
Boatswain's Mate
United States Navy, USN
10.2001 - 11.2006
Network Operations Technician
AT&T Broadband
02.1999 - 10.2001
Maintenance Technician II
MediaOne TV
01.1997 - 10.1999
Cable TV Installation Technician
Century Cable
11.1988 - 12.1997
Bachelor of Science - Information Technology
University of Phoeniz
Bachelor of Arts - Computer Networking And Telecommunications