Lawrence Moore
Barboursville
Summary
Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.
Overview
2
2
years of professional experience
Work History
Retail Worker
Menards
03.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Mountaineer Challenge Academy
Montgomery, WV09-2021
High School Diploma -
Cabell Midland High School
Ona, WV04-2021
Skills
- Customer service
- Patience
- Customer assistance
- Professional appearance
- Multitasking
- Customer engagement
- Order fulfillment
- Friendly and helpful
- Reliable and responsible
- Attention to detail
- Team cooperation
- Organization
- Flexible hours
- Decision-making
- Honest and dependable
- Goal driven
- Team leadership
Timeline
Retail Worker
Menards
03.2023 - Current
High School Diploma -
Mountaineer Challenge Academy
High School Diploma -
Cabell Midland High School
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