Lawrence Mulcahy
Schenectady,NY
Summary
Experienced with medication dispensing, patient communication, and inventory management. Utilizes pharmaceutical software and compounding techniques to maintain high standards of care. Knowledge of regulatory compliance and quality assurance ensures safe and effective pharmacy operations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens
10.2021 - 04.2025
- Walgreens
- Full-time Walgreens
- 3 yrs 10 m Rotterdam, New York, United States
- On-site Rotterdam, New York, United States
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
- Processed prescription orders accurately and efficiently, ensuring compliance with pharmacy regulations.
- Collaborated with healthcare professionals to optimize patient care outcomes.
- Utilized pharmacy management software to ensure accurate record-keeping and compliance.
Claims Department Manager
Wal-Mart
06.2018 - 03.2020
- Oversaw daily operations of claims processing, ensuring compliance with regulatory standards.
- Developed and implemented training programs for new team members, enhancing overall team performance.
- Managed complex claims investigations, coordinating with cross-functional teams to resolve disputes efficiently.
- Analyzed claim trends to identify areas for process improvement and reduce turnaround times.
- Inter Company merchandise transfers to other stores
- Receiving direct store merchandise from shipping companies, vendors, corporate deliveries
- Ordering of store supplies, shipping, receiving materials
Entertainment Department Manager
Wal-Mart
06.2008 - 06.2018
- Led entertainment programming initiatives, enhancing guest engagement and experience quality.
- Managed cross-functional teams to coordinate event logistics and execution seamlessly.
- Developed and implemented training programs for new staff, improving service delivery standards.
- Analyzed guest feedback to refine entertainment offerings, driving satisfaction rates upward.
- Ensured photo department ran efficiently.
- Set up and controls in the cellular phone dept.
- Proper execution of store modular planning.
Fresh/Grocery Department Manager
Wal-Mart
03.2002 - 06.2008
- Oversaw daily grocery operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on inventory management and customer service best practices.
- Implemented process improvements, enhancing product placement efficiency and reducing waste.
- Analyzed sales data to optimize product selection and shelf allocation strategies.
- Ensured store modulars were set to company standards.
Education
Hospitality and Tourism
SUNY Schenectady County Community College
01.2021
Bachelor of Business Administration - BBA - Business Administration and Management, General
Bellevue University
01.2021
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- HIPAA regulations
- Medication dispensing
- Team collaboration
- Filling prescriptions
- Manual and automated medication dispensing
- Pharmaceutical calculations
- Pharmacist support
- Drug storage procedures
- Pharmacy and customer records management
- Patient confidentiality
- Insurance verification
- Pharmacy law compliance
- Advanced math skills
- HIPAA
Certification
- CPhT - Certified Pharmacy Technician
- First Aid/CPR Certified
Timeline
Certified Pharmacy Technician
Walgreens
10.2021 - 04.2025
Claims Department Manager
Wal-Mart
06.2018 - 03.2020
Entertainment Department Manager
Wal-Mart
06.2008 - 06.2018
Fresh/Grocery Department Manager
Wal-Mart
03.2002 - 06.2008
Bachelor of Business Administration - BBA - Business Administration and Management, General
Bellevue University
Hospitality and Tourism
SUNY Schenectady County Community College
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