Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager

Lawrence O'Brien

Store Manager
Interlachen,FL

Summary

Accomplished Store Manager with a proven track record, showcasing exceptional customer service and team leadership skills. Expert in enhancing store operations and achieving significant improvements in customer satisfaction. Recognized for outstanding problem-solving abilities and adept at training peers, evidenced by a Best Attitude Award. Skilled in all operations of the store and adept at multitasking. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives.Born leader and analytical problem-solver with proven team building and management success.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Store Manager

Tractor Supply Company
10.2015 - 01.2025

Managed daily operations of the store to ensure smooth functioning of the store, maintaining a clean and safe work environment for customers and employees.


Managed inventory control, cash control, and store opening and closing procedures.


Verification of all receiving and shipping of merchandise was completed correctly and in a timely manner.


Addressed customer concerns promptly and professionally, resolving issues to maintain positive relationships with clientele.


Managed store team members successfully in fast-paced environment through proactive communication and positive feedback.


Maintained communication to ensure maintenance work orders are completed in a timely fashion.


Working with other stores within the company help maintain inventory, staffing or any other needs that may be encountered.


Working with other stores within the company help maintain inventory, staffing or any other needs that may be encountered.


Worked as district learning center training all new store managers, assistant managers and receiving clerks.


Worked with community organizations to schedule events at our location and ensured proper liability forms were completed and filed.


Granted best attitude award within district at annual sales meeting in Nashville, TN for the assistance and support that I gave to stores within our district.









Correctional Officer

Alachua County Sheriff's Office
05.2004 - 06.2014

Maintained safety of officers and inmates within the jail.


Maintained extensive logs of day to day activities.


Maintained reports of any incidents that arose during the shift.


Ensured care, custody and control of inmates.


Escorted inmates to court, hospital and doctor's visits maintaining security for all involved.



Warehouse Lead

Albertsons Distribution Center
02.1996 - 05.2004

Trained employees on equipment operation and safety protocols.


Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.


Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.


Followed verbal and written instructions to properly move and ship products.


Oversaw daily operations and shipping and handling processes.


Traveled throughout the country training and boosting production in lower performing warehouses within the company.

Education

Associate of Science - Architecture And Computer Aided Drafting/Design

United Electronics Institute
Tampa, FL
06-1992

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store opening and closing
  • Team leadership
  • Forklift Operation
  • Scheduling
  • Training
  • Contruction
  • Farming
  • Propane State Qualifier

Certification

Forklift Operator

Propane Qualifier State of Florida

Timeline

Store Manager

Tractor Supply Company
10.2015 - 01.2025

Correctional Officer

Alachua County Sheriff's Office
05.2004 - 06.2014

Warehouse Lead

Albertsons Distribution Center
02.1996 - 05.2004

Associate of Science - Architecture And Computer Aided Drafting/Design

United Electronics Institute
Lawrence O'BrienStore Manager