Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lawrence Potter

Albion,MI

Summary

Dynamic Automotive Technician with a strong work ethic and exceptional troubleshooting skills, honed at Boshears Auto Sales. Recognized for enhancing vehicle performance and customer satisfaction through precise diagnostics and repairs. Proven ability to train and lead teams, fostering a collaborative environment that drives business growth and client loyalty.

Experienced with automotive diagnostics, repair, and maintenance. Utilizes technical knowledge and hands-on skills to ensure vehicle reliability and safety. Knowledge of engine systems, brake systems, and electrical components to provide comprehensive automotive solutions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Automotive Technician

Boshears Auto Sales
02.2020 - 06.2022
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.

Automotive Technician /Technical Lead

Professional Muffler & Brake
02.2004 - 01.2020
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.

Education

No Degree - Electrical, Electronics And Communications Engineering

Kellogg Community College
Battle Creek, MI

Skills

  • Strong work ethic
  • Changing tires
  • Attention to detail
  • Engine repair
  • Valid Driver's license
  • Troubleshooting skills

Certification

  • [Area of certification] Training - [Timeframe]

Timeline

Automotive Technician

Boshears Auto Sales
02.2020 - 06.2022

Automotive Technician /Technical Lead

Professional Muffler & Brake
02.2004 - 01.2020

No Degree - Electrical, Electronics And Communications Engineering

Kellogg Community College

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