Lawrence Waters
Bedford,PA
Summary
Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure a positive experience and meeting sale goals.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Rutters Gas Station
Bedford, PA
08.2022 - Current
- Demonstrated knowledge of store products and services.
- Completed transactions in an efficient manner while providing excellent customer service.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Initiated friendly conversation with customers to determine level of assistance required.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Recreation Attendant (Internship)
Omni Hotels & Resorts
Bedford, PA
05.2022 - 08.2022
- Provided guidance to participants regarding safety protocols when using recreational equipment or participating in activities.
- Responded promptly to customer inquiries or complaints regarding services offered by the facility.
- Assisted with setting up special events such as birthday parties, corporate functions.
- Developed marketing materials to promote upcoming programs or events held at the facility.
- Delivered exceptional customer service to guests by explaining game rules and promptly answering questions.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Sales Associate
Bullseye Sneaker Boutique
Camp Hill, PA
03.2021 - 08.2021
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Education
Bachelor of Science - Business Management
Shippensburg University of Pennsylvania
Shippensburg, PA05-2024
Associate of Science - Business Administration
Allegany College of Maryland
Cumberland, MD05-2022
Skills
- Customer Service
- Interpersonal and written communication
- Retail merchandising expertise
- Relationship Building
- Teamwork and Collaboration
- Documentation and recordkeeping
Timeline
Retail Sales Associate
Rutters Gas Station
08.2022 - Current
Recreation Attendant (Internship)
Omni Hotels & Resorts
05.2022 - 08.2022
Sales Associate
Bullseye Sneaker Boutique
03.2021 - 08.2021
Bachelor of Science - Business Management
Shippensburg University of Pennsylvania
Associate of Science - Business Administration
Allegany College of Maryland
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