Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lawrence D. Hardee

Tampa,FL

Summary

Highly energetic, engaging, and outgoing retired marketing executive with client / guest services experience. Articulate and knowledgeable professional, combat veteran, published author, sports and music enthusiast.

Overview

20
20
years of professional experience

Work History

Guest Services Representative

Vinik Sports Group (VSG)
09.2023 - Current
  • Assisted guests with seating reservations and general directions, resolving any issues promptly and professionally.
  • Verified reserved event tickets on hand-held devices, maintaining handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Participated in ongoing training programs to stay current on industry trends, best practices, and emerging technologies affecting the hospitality sector.

Creative Director / Owner

Hardee Group, Inc.
01.2006 - 12.2022
  • Marketing professional: Copywriter and Creative Director of a number of high-profile advertising agencies in Atlanta, New York, Toronto, and Tampa. Created a plethora of award-winning, powerhouse campaigns for diverse clients, including Outback Steakhouse, Publix Supermarkets, Coca-Cola, Chik-Fil-A, Johnson & Johnson, Labatt's Beer, Circle K, Beef O' Brady's, and more.
  • Built strong relationships with clients, leading to long-term partnerships and repeat business opportunities.
  • Monitored industry trends to keep creative materials fresh and engaging.
  • Highly energetic, outgoing, articulate, knowledgeable, and client oriented.
  • Industry Awards: Three Cannes Lions (One Gold 2 Silver); International Broadcasting Award "World's Best Commercial."
  • Accomplishments: Author: Rock the Cosmos and The Cosmic Whiskey Rebellion.
  • Combat veteran.

Education

B.S. - Journalism, Minor in Theater Arts

University of Florida

Skills

  • Exceptional people person
  • Customer Service / Client Oriented
  • Professional demeanor
  • Clear communication
  • Teamwork and collaboration
  • Computer skills

Accomplishments

  • Three Cannes Lions Awards: One Gold, Two Silver
  • International Broadcasting Award: “World’s Best Commercial”
  • Author: Rock The Cosmos! and The Cosmic Whiskey Rebellion

Timeline

Guest Services Representative

Vinik Sports Group (VSG)
09.2023 - Current

Creative Director / Owner

Hardee Group, Inc.
01.2006 - 12.2022

B.S. - Journalism, Minor in Theater Arts

University of Florida

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