Lawson Bray
POCONO PINES,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Management Trainee
Enterprise Rent-A-Car
06.2024 - Current
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Handled day-to-day customer or client questions via telephone or email.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Print Shop Assistant
Susquehanna University
01.2023 - Current
- Enhanced print quality by performing regular maintenance on printers and other equipment.
- Expedited order processing by efficiently managing incoming orders and prioritizing tasks.
- Reduced waste by properly monitoring inventory levels and ordering supplies as needed.
- Ensured customer satisfaction by addressing inquiries, providing quotes, and resolving issues promptly.
Office Manager
Lake Naomi Club
06.2023 - 08.2023
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Enhanced employee satisfaction with flexible scheduling options, accommodating personal commitments and preferences.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing for over 150 employees.
Camp Counselor
Lake Naomi Recreation
06.2016 - 08.2022
- Group Leader/ Sports Specialist for a group of 30+ children, ages 4-12
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Landscaping
Xavier Landscaping
06.2018 - 08.2020
- Supported landscaping operations in various locations using design and functionality as paramount principles.
- Weed whacked and mowed for Pocono Lake Preserve which is a private residential community.
Education
Bachelor of Science - Business Management
Susquehanna University
05.2024
Skills
- Microsoft Office (Word, Excel, Powerpoint)
- Social Media (Twitter, Facebook, Instagram, Snapchat)
- Schedule Management
- Workforce Management
- Contract Management
- Customer Service
- Sales Techniques
- Customer Relations
Certification
Bloomberg ESG Certification
Timeline
Management Trainee
Enterprise Rent-A-Car
06.2024 - Current
Office Manager
Lake Naomi Club
06.2023 - 08.2023
Print Shop Assistant
Susquehanna University
01.2023 - Current
Landscaping
Xavier Landscaping
06.2018 - 08.2020
Camp Counselor
Lake Naomi Recreation
06.2016 - 08.2022
Bachelor of Science - Business Management
Susquehanna University
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