Lawson Jean-louis
North Lauderdale,FL
Summary
Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment, integrity, and technical ability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowe's Home Improvement
05.2021 - Current
- Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation for small and large construction based projects.
- Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate
- Attended weekly team meetings to review performance goals and objectives.
Sales Advisor
Office Depot
08.2020 - 05.2021
- Demonstrated product features and benefits to potential customers such as informing how to use windows computers editions: home, pro, enterprise
- Educated customers on computer software and best peripherals for their home/business
- Resolved customer basic computer issues consist of slow performance and ram utilization
- Gathered customer feedback to improve sales strategies.
- Trained new hires on company policies, procedures and best practices.
Education
Certification - Network Support Services
Mcfatter Technical College
05-2024
High School Diploma -
Piper High School
Sunrise, FL06.2020
Skills
- Network Operating Systems
- Network Security
- Virtualization Technologies
- Network repairs and maintenance
- Network Architecture
- Network Automation
- Wireless Networking
- VPN configurations
- Active Directory
- DNS
- DHCP
- PC building
- Troubleshooting and Diagnostics
- Hardware and Software Installation
- Technical Documentation
- Exceptional Customer Service
- Attention to Detail
- Multitasking
- Adaption
- Positive and Professional
- Inventory Tracking
- Logistics
- Health and safety management
- Complex Problem-Solving
- Time Management
Certification
- CompTIA A+
- CompTIA Network+
Additional Information
- Built an network for my final project via Hyper-v, including 2 subnets
2 routers, 2 domain controllers (Active Directory Domain services and DNS) , DHCP server, 2 File servers
(File1 deployed with Windows Deployment Services), 2 Storage servers,
4 windows clients (2 on each subnet) - Built my own Gaming PC: ATX form factor, AMD Ryzen 5 7600 CPU, 7800XT GPU, Delta DDR5 ram
Languages
English
Native or Bilingual
Haitian Creole
Limited Working
Timeline
Sales Associate
Lowe's Home Improvement
05.2021 - Current
Sales Advisor
Office Depot
08.2020 - 05.2021
Certification - Network Support Services
Mcfatter Technical College
High School Diploma -
Piper High School